About the role

This is a varied role combining traditional reception duties with secretarial and administrative support to accountants, managers and partners. The successful candidate will be someone who enjoys working in a professional office environment, has excellent communication skills and can efficiently manage multiple responsibilities.

Key responsibilities

- Provide secretarial and administrative support to partners, accountants and other team members

- Prepare, format and proofread correspondence, and other client documentation

- Prepare and distribute client letters, engagement documents and other correspondence

- Assist with the preparation, collation and electronic lodgement of documents

- Manage electronic filing, document scanning and client records

- Assist with client communications, follow-ups and general administrative requests

- Maintain accurate client information and records within the practice management system

- Professionally manage incoming telephone calls, emails and general enquiries

- Greet clients and visitors and provide a welcoming, professional reception experience

- Schedule appointments and coordinate meeting room bookings

About you

- Previous experience in a secretarial, administrative or reception role, preferably within an accounting, legal or other qualified services firm

- Excellent written and verbal communication skills





- Strong proficiency in Microsoft Office, particularly Word, Excel and Outlook

- Excellent attention to detail and accuracy in document preparation

- Strong organisational and time-management skills, with the ability to prioritise competing tasks

- Professional telephone manner and excellent customer service skills

- Ability to work independently as well as collaboratively within a team

- A high level of discretion and confidentiality when handling client information

- A proactive, flexible and positive approach to work

About us

Business and Taxation Concepts Pty Ltd (BTC) is an established accounting and taxation practice providing a comprehensive range of accounting, taxation, business advisory and financial services to a diverse client base. we have multiple opportunities available for enthusiastic and qualified individuals to join our team in Secretary / Receptionist roles at our Liverpool office.

Benefits

- A stable, full time position within an established accounting practice

- A friendly, professional and supportive team environment

- A varied role offering both client interaction and secretarial responsibilities

- Opportunities to develop your administrative and professional skills

- Competitive remuneration commensurate with experience and skills

📌 Secretary / Receptionist – Accounting Practice (Liverpool)
🏢 Business and Taxation Concepts
📍 Liverpool