Our Orthopaedic Specialist Practice is located in Cooks Hill, and we are seeking a skilled and experienced Medical Receptionist to join our team of dynamic, professional and passionate individuals. This is a part time position (24-28 hours/week) that will play an important role in supporting the administration and clinical team to ensure exceptional first-class, patient-centered services are provided.

Administrative responsibilities

- Providing exceptional service to patients during clinics and over the phone
- Exceptional and professional communication with partnering services
- Scheduling and managing patient appointments
- Assisting patients with paperwork
- Maintaining accurate and up-to-date patient records
- Handling medical correspondence and transcriptions
- Typing medical dictations
- Assisting with billing during clinics
- Working collaboratively as part of a professional and supportive Administration Team

Essential skills/experience

- Minimum 2 years’ experience in a medical administration role.




- Ability to work under pressure and multitask while demonstrating a solid ability to prioritise and organise effectively.
- Demonstrate exceptional communication and interpersonal skills with patients and partnering services.
- Excellent attention to detail to ensure patient records/files are accurate and up to date.
- Experience withClinic to Cloud, Gentu or other similar medical practice software.
- Thorough understanding of, and meeting confidentiality requirements associated with recording and maintaining patient, practice and service information
- Ability to follow directions and work independently/part of a team effectively.

Hours and renumeration

Part time: 24-28 hours/week. Expected to be available for some early starts (8am) OR late finishes (6pm)

Wage: $32-$37/hour (determined by experience and skill set)

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📌 Medical Receptionist (Newcastle)
🏢 Hunter Joint Surgery
📍 Newcastle