Technical Business Analyst – Loyalty Location: Sydney 6 month contract : $800pd The Opportunity · We're partnering with an established technology business seeking an experienced Technical Business Analyst to support the development and enhancement of its digital loyalty and rewards platform. · Working closely with Product, Engineering and key business stakeholders, you'll play a critical role in delivering technology solutions that connect financial services, customer engagement and loyalty programs. Key Responsibilities · Gather, analyse and translate business requirements into detailed technical specifications, user stories and acceptance criteria. · Support the development and enhancement of loyalty, rewards and financial services technology platforms. · Work closely with engineering teams on API integrations, system interfaces and data flows. · Analyse customer journeys across loyalty enrolment, points accumulation, redemption and rewards management. · Collaborate with internal teams and external partners to support platform integrations and new product capabilities.



About You · Proven experience as a Technical Business Analyst, ideally within a digital product or technology environment. · Experience across both loyalty/rewards programs and financial services is essential. · Strong understanding of APIs, system integrations, data mapping and backend processes. · Experience working on loyalty platforms, rewards ecosystems, points management or redemption solutions. · Exposure to banking, payments, cards or other financial services products. · Ability to translate complex business requirements into clear technical specifications for development teams. · Experience working with Agile delivery methodologies and tools such as Jira and Confluence. · Solid stakeholder management skills, with the ability to engage technical teams, business stakeholders and external partners. · SQL experience and an understanding of relational databases would be advantageous.

📌 Technical Business Analyst (Sydney)
🏢 Hydrogen Group
📍 Sydney