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Prepare, present, serve and deliver meals, snacks and refreshments in line with resident dietary requirements and preferences.

We are looking for a Senior Coordinator Disability Services Lead to assist customers across both face-to-face and contact centre environments, providing accurate information, processing applications and payments, maintaining customer records and ensuring compliance with relevant policies and procedures.

This is a contract assignment, with a minimum of 22.5 hours per week. Successful applicants will receive six weeks of paid full-time training.

Location: LSA - Wakefield House - 30 Wakefield Street, Adelaide, SA 5000 AUS

Job status: Term Contract

Job reference: req488

Open to everyone

04/11/2026 at 11:59 PM

Key responsibilities for the Senior Coordinator role

- Deliver exceptional customer service across face-to-face and contact centre channels.
- Process a wide range of customer transactions accurately and efficiently.
- Provide information and guidance on services, policies and procedures.
- Maintain accurate customer records and documentation.
- Process payments and balance transactions in accordance with procedures.




- Apply legislative and compliance requirements when making decisions.
- Contribute to a positive and professional team environment.

Qualifications & experience

- A genuine passion for helping customers.
- Strong verbal and written communication skills.
- Exceptional attention to detail.
- Experience handling cash and processing payments.
- Confidence learning legislation, policies and procedures.
- Strong computer and data entry skills.
- The ability to remain calm and professional when dealing with complex enquiries.
- A collaborative and team-focused approach.

Benefits and perks

- Opportunity to work with a professional, accurate and customer-focused support team.
- Professional development and career progression opportunities.
- Compliance with highest standards of service delivery.

Salary & contract details

Salary range: $30.54 base rate + Penalty rates for weekends and public holidays, plus 12% superannuation.

Contract: Permanent Part time opportunities.

Application instructions

Applications must be submitted online. Please submit your CV and a cover letter (max. 2 pages) addressing the key selection criteria outlined in the Job and Person Specification.

All applications are to be submitted by Wednesday 04/11/2026 at 11:59 PM.

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📌 Senior Coordinator, Disability Services – Lead Outcomes (Adelaide)
🏢 HomePlace
📍 Adelaide