Lyra Technology Group is seeking an experienced IT Support Engineer, Level 2 to join their Arundel team. You will provide advanced technical support across client environments and manage escalated issues from Level 1 to resolution.
You will diagnose incidents, contribute to infrastructure improvements, and help deliver an exceptional customer experience. Experience with MSPs and Microsoft 365/Azure is essential.
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📌 Level 2 IT Support Engineer - Hybrid (MSP) (City of Gold Coast)
🏢 preferable.ai
📍 City of Gold Coast
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