- Service Level Agreement (SLA) Management
- Ensure UGL SLA is met across various systems and solutions
- Ensure lifecycle, security and compliance are met across systems and solutions
- Responsible for the ICT Landscape calendar being up-to-date, complete and available to all stakeholders both ICT and business
- Responsible for maintaining the data to support SLA reporting
- Responsible for ensuring backup is performed regularly
- Participate in the Disaster Recovery testing
- Landscape orchestration and Governance
- Support the basis lead in managing the lifecycle, security and compliance of systems and solutions in scope
📌 Sap Basis Analyst (Sydney)
🏢 Cimic
📍 Sydney
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