As part of the Nippon Paper Group, Opal is one of Australasia’s leading packaging and paper companies. We manufacture goods that you see, touch and use every day and our customer base includes some of the biggest names in FMCG, Retail and Fresh Produce. From everyday essentials to iconic brands, our products are part of daily life – trusted by leading names in FMCG, Industrial, and Retail. We stand for innovation, smart solutions, and sustainability!

Discover the Opportunity.

We have an exciting new role available to join our Opal Specialty Packaging (OSP) business as an Account Manager managing a portfolio of customers and prospecting for new business in the Gold Coast.

Opal Specialty Packaging Australia provides tailored cardboard-based packaging solutions for small, medium and large businesses. We offer a fully integrated packaging development service based on circular economy principles. Our sustainable corrugated cardboard packaging solutions cover every application you can think of from smartly designed bespoke boxes and vibrant digital print to high end corrugated cardboard point-of-sale purchase displays for retailers.

You will contribute to the success of Opal by:

- Developing and managing strategic individual accounts, building a strong rapport with a variety of different stakeholders within the customer
- Prospecting and winning new customer business
- Understanding critical customer needs and developing and implementing individual client value propositions
- Working cross-functionally within the business and co-ordinating technical support, value engineering, quotes and samples to ensure customers’ expectations are managed

We can offer a varied career journey with experiential learning gained from cross-functional and lateral moves. We embrace diversity in all its forms and we look for curious individuals who thrive in an environment of change.

Specifically for this role, we expect you will have:

- Sales and/ or marketing and supply chain experience (preferably in a manufacturing environment)
- Well-developed business development experience with a good track record of bringing in new business opportunities
- Outstanding organisational and time management skills
- A proven track record of delivering results and ensuring key objectives are met
- A collaborative approach which will foster strong working relationships across internal teams to deliver the best result for the customer
- This is an autonomous role where you manage the day to day in your territory




- We have a strong innovation, new product and sustainability focus
- We are a customer focused business with a great reputation for providing high quality packaging solutions
- We can offer a long term and stable chance with career growth for the future

Key responsibilities will include:

- Manage and grow existing industrial and mining customer accounts
- Identify and secure new business opportunities across the territory
- Build relationships with maintenance, engineering and operational decision-makers
- Identify customer needs and recommend suitable industrial solutions
- Develop territory plans to achieve sales and margin targets
- Maintain a strong field presence across Mackay and regional Queensland

Join a respected national industrial business offering a collaborative, performance-driven culture and strong technical support.

- Competitive package: $100k–$120k + Super + Car + Bonus.
- Territory ownership: Established accounts with genuine growth opportunities
- Career progression: Development pathways into senior sales and leadership roles

Salary: $100k–$120k + Super + Car + Bonus

Role Highlights

Take ownership of an established territory with genuine autonomy and strong growth potential. Join a respected national industrial business backed by market-leading solutions, strong technical support and clear career pathways into senior commercial and leadership roles.

Role Overview

An exciting opportunity exists for an experienced Account Manager to drive sales growth across Mackay and regional Queensland.

Representing an established national industrial business, you will manage key customer relationships, develop new business opportunities and deliver technical solutions across industrial, mining and maintenance environments.

This is a hands‑on, field‑based sales role offering genuine autonomy, an established customer portfolio and significant growth potential.

Candidate Profile

- 2+ years' experience in industrial, mining or technical B2B sales
- Proven ability to grow accounts and generate new business
- Strong mechanical aptitude or knowledge of industrial equipment and technical products




- Commercially driven, relationship‑focused and comfortable managing a territory autonomously

Full and extensive technical and sales training will be provided.

Key responsibilities will include:

- Assist in the service of our customers in the sector and supporting field trials of process reagents.
- Equipment testing, water sampling, chemical analysis and ensuring the optimal application of chemical treatment programs.
- Assisting with the troubleshooting of technical problems in a timely manner to ensure ongoing chemical treatment of process unit operations and water treatment facilities.
- Working with the direct assistance of our existing Account Managers to gain new business via focused planning, targeted prospecting, industry networking, and partnership with internal sales and support teams
- Developing strong client relationships by driving value added and focused service delivery.
- Managing customer inventories and product delivery
- Gaining a better understanding of our in‑field process and water treatment services.

By nature, you will ideally demonstrate:

- Excellent communication and interpersonal skills to build relationships with both internal & external customers
- Good mechanical aptitude, delivering a hands‑on approach to service execution and adding value
- The ability to work independently and remotely
- A tremendous will to succeed and continue your learning & development
- High commitment to Safety, Environment, Occupational Health and Quality.

Technically, you will preferably have:

- Successful background in sales and/ or have mineral process operations or water treatment experience
- Excellent problem‑solving aptitude and strong mechanical and technical problem‑solving ability.
- A background in technical / mechanical reasoning
- A driver’s license

Some of the benefits you could enjoy:

- Flexible Working Arrangements
- Health and Well‑being Subsidy of $250 per year
- Purchased Additional Annual Leave option and MY Days bonus leave program
- Rewarding Bonus and Incentive programs
- Attractive Staff Product Discounts
- Access to the Ecolab holiday house in Lake Taupo NZ
- Employee Stock Purchase Plan

Annual salary on offer starts from $91,000 plus superannuation (pro rata for part‑time) to be negotiated depending upon qualifications and experience.

Join us and experience a workplace where your wellbeing, growth, and success are our top priorities.

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