Job Reference:

8NF8E2CE

Eligibility:

SA Public Sector Employees Only

Division:

Finance‚ Digital and Customer Support

Location:

Adelaide

Salary Range:

82,212-86,180

Classification:

ASO4

Engagement Type:

Term Contract

Closing Date:

13 Nov 2026

Role Highlights

- Based in Adelaide CBD with flexible working arrangements
- We are proud to foster a workplace that champions diversity, inclusion, and continuous professional development
- Full-time opportunity in a dynamic, high-impact team

Here at the Department of Human Services (DHS), we strive to deliver modern programs, services and policy that strengthen communities and enable South Australians to actively participate in community life. With people at the heart of what we do and a commitment to child safety, ageing well and supporting people with disability, we work to increase inclusion, independence and decision-making, and help our communities when it matters most.

About the Business

Our Finance, Digital and Customer Support Division oversees the department's budget and financial compliance responsibilities, its infrastructure and assets portfolio, as well as procurement and quality assurance functions, digital, data and technology and screening and financial transformation programs. They provide support and strategic advice across the department regarding a range of DHS goals, systems and processes.

Role Details

The Program Support Officer is a key role within the Concessions CARE Program, supporting the delivery of one of the Department of Human Services' significant business transformation initiatives for Concessions SA.

Reporting to the Program Director, Concessions CARE Program, you will provide high-quality project, administrative, financial and operational support to ensure the successful delivery of program objectives.

Working within a fast-paced project environment, you will coordinate key program activities, maintain project schedules and reporting, support governance and stakeholder engagement activities, and contribute to the effective operation of the Concessions CARE Program.
You will work closely with project managers, executives,



technical specialists and external partners to help deliver outcomes that improve services for South Australians.

What You'll Bring

Experience providing administrative, financial, procurement and general business support within a project or program environment;
Strong organisational skills with the ability to manage competing priorities, meet deadlines and maintain attention to detail;
Excellent written and verbal communication skills, with the ability to prepare reports, correspondence and briefing materials for diverse audiences;
Experience maintaining project documentation, schedules, reports and project management records;
Strong stakeholder engagement skills with the ability to build effective working relationships across a range of internal and external partners;
Ability to use initiative, exercise sound judgement and contribute to problem solving in a dynamic project setting;
Knowledge of project management principles and tools, with experience supporting project delivery and coordination activities.

Why Join Us

Be part of a high-profile transformation program that will modernise concession service delivery across South Australia;
Work alongside experienced project professionals, senior executives and key stakeholders across government;
Contribute to meaningful outcomes that improve customer experiences and service delivery;
Develop your project coordination, stakeholder engagement and program support skills within a collaborative and supportive team environment.

Special Conditions
National Police Check required.Employment-related Screening Check required.Some out of hours work may be required.Role Status: Term up to 31-Dec-2028

Attachments:

Role Description - Program Support Officer - ASO4.pdf

Contact Us

Enquiries to Business Services Manager, Concessions and Interpreting Services

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Diversity And Inclusion

DHS is committed to making our services and workplaces safe and inclusive for all people and ensuring the full diversity of the communities we serve are represented in our workforce, including Aboriginal and Torres Strait Islander people, people with disability and/or neurodivergence, young people, older people, culturally and linguistically diverse people, LGBTIQA+ and gender diverse people.

We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process. If you require assistance with this process, please contact us at **************@sa.gov.au and a member of the team will get back to you.

The South Australian public sector promotes diversity and flexible ways of working, including part time. Applicants are encouraged to discuss flexible working arrangements for this role.

Aboriginal and Torres Strait Islander people are encouraged to apply. We also celebrate the many strengths and skills people with disability and/or neurodivergent people bring to our workplace and acknowledge our role in ensuring a supportive work environment for people with disability and/or neurodivergent people to thrive in.

Application Instructions
Resume and Cover Letter

You are required to submit a cover letter, up to a maximum of two pages, addressing how your skills, attributes and experience meet the role specific capabilities and attach your current resume via the online application form. For more information about applying, refer to our Job Application Guide

Screening Checks

If you are new to the department and are invited to an interview, you will be required to produce a National Police Check, which has been issued within six months of your application for the role. National Police Checks can be applied for via the South Australia Police or through an Australian Criminal Intelligence Commission accredited body.
If the role you are applying for also requires an Employment-related Screening Check, you will be required to undergo such assessment as is advised by DHS, including periodic assessment during your employment.

📌 PROGRAM SUPPORT OFFICER (Adelaide)
🏢 Department of Human Services
📍 Adelaide