Bluestone is seeking an External Dispute Resolution Manager to oversee the resolution of disputes with external stakeholders and ensure regulatory compliance. You will lead investigations, coordinate with AFCA and other bodies, and drive process improvements to enhance customer satisfaction and organizational reputation.
Ideal candidates bring 7+ years in financial services, solid analytical and negotiation skills, and a track record in dispute resolution or complaints management.
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📌 External Dispute Resolution Lead - Flexible Work (Sydney)
🏢 Bluestone Home Loans
📍 Sydney
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