At Guzman y Gomez, we believe in authentic flavors and the power of food to bring people together. As a Shift Leader at GYG , you will play a pivotal role in shaping unforgettable dining experiences. Your role will see you leading, coaching and motivating the team to enhance the guest experience while upholding the highest food safety and quality standards, ensuring every guest receives the best. Your leadership will set the tone for operational excellence and foster a positive work environment for the crew.

We are looking for people that are available on a full time basis, (38 hours a week). Shifts may include early mornings, late nights and weekends.

What's in it for me?

So much! Check out some of the benefits below:

- Fair pay in line with the Fast-Food Industry Award
- Flexible rosters and employment stability
- Free and comfortable GYG uniforms and exclusive merch
- Heavily discounted GYG meals
- Comprehensive training and support to set you up for success
- Opportunities for advancing your leadership abilities – career pathways into Assistant Restaurant Manager and beyond
- An uncapped referral program! Bring your mates and earn $200 per successful referral
- Team building activities and regular crew competitions
- Cultural celebrations including Day of the Dead & Cinco de Mayo to name a few
- We've got your back with Sonder - a comprehensive employee assistance program, here to support you and your family
- The chance to join our Hola Central team or become a Franchisee!

We appreciate diverse experience, but specifically, we are looking for candidates who have:

- Leadership or supervisory experience in a fast-paced environment
- A track record of providing outstanding customer service
- Completed or willingness to complete Food Safety Supervisor certificate




- Completed or willingness to undertake Responsible Service of Alcohol course

We're committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process.

Job Description

Summary:

We are seeking a skilled and experienced Head Barista to lead our coffee team and ensure the highest quality of coffee and customer service. The ideal candidate will have a passion for coffee, excellent leadership skills, and a robust work ethic.

Responsibilities:

- Manage and train a team of baristas to ensure consistent quality and customer service
- Develop and maintain relationships with customers and suppliers
- Create and maintain a welcoming and clean coffee shop workplace
- Manage inventory and ordering of coffee and supplies
- Develop and implement new coffee recipes and menu items
- Ensure compliance with health and safety regulations
- Handle customer complaints and resolve issues in a timely and professional manner
- Maintain equipment and perform regular maintenance and cleaning

Qualifications:

- High school diploma or equivalent
- Proven experience as a Head Barista or similar role
- Excellent knowledge of coffee brewing methods and techniques
- Strong leadership and communication skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Attention to detail and ability to maintain high standards of cleanliness and organization
- Ability to work flexible hours, including weekends and holidays
- Receive personalized job recommendations.

Please wait while we submit your request.

You will receive the job details via email shortly.

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📌 Full Time Shift Leader (Western Australia)
🏢 Guzman y Gomez Mexican Kitchen
📍 Western Australia