Pitcher Partners is a leading network of independent Australian firms, working together to enable growth and ambition for our clients. And our people. When you join Pitcher Partners, you’re joining a team with heart. We support each other. We learn together. We’re deliberate about fostering relationships that nurture and empower every individual. And we’re excited by what’s possible. We know some of the best new ideas come in the form of curious, talented people we haven’t met yet. Perhaps you’re one of them.

About the team

As part of the Project Management Office and wider IT Services team, you will support and manage business projects and process improvement initiatives to support the achievement of strategic objectives and the firm business plan.

About the role

You will collaborate with all levels across the business and participate in analysing requirements, identifying areas of improvement, delivering solutions, and troubleshooting. We are investing in AI, and this position will play a key role in driving AI adoption. Our promise to our people is a great career – we look forward to the successful candidate delivering with us on this. This role is being offered on a 12-month fixed term contract basis, with the possibility of extension.

Key responsibilities

- Gathering, validating, and documenting business requirements
- Modelling & documenting business processes and identifying opportunities for process improvements
- Key stakeholder engagement and strong communications skills
- Working closely with the internal IT function (or other business functions as required) to communicate business and operational requirements to the whole firm
- Work with the business to map process identify and eliminate pain points & to ensure project scope is appropriate and outcomes are fit for purpose and sustainable
- Coordination of project activities, tasks, training and communications as well as effective management of risks and issues
- Provide regular reports to management on status of projects
- Be involved in change management




- Contributing to the improvement, influencing and adoption of a best practice PMO

Who we’re after

Here are the some of the key qualifications, skills and personal attributes we’re looking for. If you tick most of the boxes, but not all – that’s ok! We’d still love for you to apply.

- You will have prior experience working as a Business Analyst.
- You have had exposure to project management and process improvement in your previous experience & been involved in delivering business &/or technical transformation projects in the past few years.
- More broadly you will have: Awareness, interest or experience with Process Automation techniques and technologies
- Business Process Modelling and process reengineering experience
- Solid analytical skills, including gathering, validating, and documenting business requirements and modelling business processes and identifying opportunities for process improvements
- Competency at working independently and are a natural problem solver
- Excellent communication skills with the ability to translate data into actionable insights

Our commitment to you

- flexible work arrangements
- generous leave options
- wellbeing initiatives including mental health support
- onsite wellness activities
- free barista made coffee

Located right next door to Southern Cross Station, we offer a vibrant workplace with free barista made coffee and a culture that invests in your growth. We’re proud to be a WORK180 Endorsed Employer for All Women.

Additional information

Our process: We review applications continuously, so apply as soon as possible if you are interested. The recruitment process usually includes a phone screen, two interviews, and role-specific case study.

Actively improving diversity in our workforce is central to our purpose, we strongly encourage applications from under-represented backgrounds and groups. We are open to discussing part-time roles and encourage you to let us know if you need any adjustments to the recruitment process. We are committed to responding to every applicant as a Circle Back Initiative Employer.

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📌 Business Analyst (Australia)
🏢 Trustee for Pitcher Partners Service & Administration Trust
📍 Australia