Podium is an AI-powered lead conversion and customer communication platform helping businesses connect with customers, generate more leads and drive revenue. Our Automotive team partners with dealerships, dealer groups and OEMs across Australia to transform how they engage customers through AI, messaging, lead management and integrations. As our Automotive business grows, we’re looking for an experienced Enterprise Onboarding Project Manager to own the implementation of our largest and most complex customers. You’ll lead multi-location, multi-product rollouts, keep stakeholders aligned and make sure customers have a seamless transition onto the Podium platform.

What you will be doing:

Owning end-to-end onboarding for large dealer groups and OEMs, from kick-off through to go-live and handover to Customer Success

Building project plans covering milestones, timelines, deliverables, dependencies and responsibilities

Coordinating pilots, staged rollouts and group-wide deployments across multiple dealerships, brands and locations

Acting as the primary project contact (alongside the CSM) for dealer group executives, head office stakeholders, dealership management and third-party providers

Setting clear communication cadences and running progress reviews and status updates

Partnering with Sales, Customer Success, Product, Technical Support, Integrations and CX teams to deliver integrations, AI configuration, testing and training

Tracking location-level readiness, training completion and go-live milestones

Identifying risks and roadblocks early, escalating where needed and driving resolution

Maintaining project documentation, action registers and implementation trackers

Building repeatable templates and processes to help scale Podium’s enterprise onboarding framework, and giving leadership visibility of project status, risks and resourcing

What you should have:

3–5+ years of experience in project management,



implementation management or enterprise customer onboarding

Proven experience managing complex projects involving multiple stakeholders, locations or business units

Strong organisational skills and the ability to manage multiple concurrent projects

Exceptional communication and stakeholder management skills, with confidence engaging senior customer stakeholders and internal leadership

Demonstrated ability to manage timelines, dependencies, risks and competing priorities

Experience coordinating cross-functional teams without direct reporting authority

A proactive, solutions-focused approach to problem-solving

Experience using project management tools such as Monday.com, Asana, Smartsheet or similar

What we hope you have:

Experience in the automotive industry, particularly with dealership groups, OEMs or automotive technology providers

Experience implementing SaaS platforms or enterprise technology solutions

Familiarity with CRM systems, third-party integrations, AI products or customer communication platforms

Experience coordinating technical implementations involving multiple external vendors

Experience managing phased rollouts across geographically dispersed locations

Project management certifications such as PMP, PRINCE2 or Agile qualifications

Why you’ll love working here:

Be part of a fast-growing Automotive business at the forefront of AI-powered customer communication

Lead high-profile implementations for some of Australia’s largest dealer groups and OEMs

Work in a highly collaborative team across Customer Success, Sales, Product and Technical Support

Shape and build Podium’s enterprise onboarding framework

Open and transparent culture

Health and Wellbeing Perks - $650/month allowance, spend it your way

4 weeks of annual leave

Melbourne CBD Office - Located on the corner of Queen & Collins St, with end-of-trip facilities and bike storage

Snacks and drinks always stocked

Catered lunch the last week of every month

📌 Project Manager - Automotive (Melbourne)
🏢 Podium Corp
📍 Melbourne