Head Of People + Culture

Head of People & Culture

Location: Sydney, NSW

Employment Type: Permanent

We are representing a leading organisation in the entertainment sector, currently seeking an experienced and strategic Head of People & Culture to lead the function and shape the future of its people strategy.

This permanent position offers a unique opportunity to join a dynamic, creative and fast‑paced environment. You’ll be partnering with an executive team and leading HR across both production and corporate functions, with a strong focus on engagement, culture, change, and operational HR delivery.

Key Responsibilities:

- Own and deliver the end‑to‑end People & Culture strategy across the organisation
- Act as a trusted adviser to the executive leadership team, influencing business direction through a people‑first lens
- Lead employee relations and industrial relations matters with confidence and sensitivity
- Embed initiatives focused on organisational culture, talent development, and leadership capability
- Provide strategic workforce planning and support during times of change and transformation
- Coach and guide leaders at all levels across people practices
- Ensure compliance with employment legislation and internal frameworks

The Ideal Candidate Will Have:

- Significant experience in a senior HR leadership role, ideally as a Head of People & Culture or equivalent
- Strong ER/IR experience with the ability to manage complexity within casual and freelance‑heavy workforces
- Exceptional interpersonal skills, capable of building credibility and trust at all levels
- Proven ability to lead both strategy and operations with a hands‑on, adaptable approach
- Experience within the media, entertainment, or creative sectors is highly desirable

This is a pivotal role in a business where people truly matter, ideal for someone who thrives in fast‑moving, creative environments and brings clarity, influence, and calm to complexity.

About the Role

Reporting to the CEO, Australia & New Zealand, with a dotted line to the Group Chief People Officer, the Head of People is the senior people adviser to the regional CEO and leadership team. As a member of both the Australia & New Zealand Executive Team and CTM’s People Leadership Team,



you’ll shape and deliver the people agenda that supports business strategy and performance across the region.

CTM operates within a global matrix, bringing together regional business priorities and global Centres of Excellence (CoEs) that develop and deliver common people programs. In this role, you’ll connect these priorities by representing regional needs in global decision‑making, ensuring global programs are implemented effectively across Australia and New Zealand, and applying sound local judgement to employment legislation, culture and business practices.

This is an chance for an experienced HR leader to influence at executive level, lead a broad people agenda and drive meaningful outcomes across a complex, multi‑region business.

What You’ll Do

- Executive partnership: Advise the CEO and leadership team on people priorities that deliver the business plan and CTM’s global People Strategy.
- Global and regional alignment: Work with the Group Chief People Officer, Centres of Excellence and fellow Region Heads of HR to deliver consistent global programs while addressing local requirements.
- Organisation and talent: Lead organisational design, workforce planning, talent reviews and succession planning, and coach leaders on leadership, team effectiveness and performance.
- Employee relations and compliance: Lead complex employee and industrial relations matters, ensuring compliance with Australian and New Zealand employment law and CTM’s risk and governance frameworks, including WHS, psychosocial safety and return to work.
- People programs and insights: Partner with Centres of Excellence across reward, talent acquisition, learning, HR operations and payroll, using engagement and workforce data to identify risks and opportunities.
- Change and communications: Lead the people aspects of restructures, acquisitions and transformation programs, alongside internal communications aligned with Group messaging.

About You

- At least 10 years of HR experience,



including senior leadership roles partnering with a CEO and executive team.
- Expert knowledge of Australian and New Zealand employment law, industrial relations and workplace health and safety, including psychosocial safety and return‑to‑work requirements.
- A sound understanding of payroll compliance, with the ability to oversee service delivery and hold HR Operations accountable for accuracy.
- Experience working in a global or multi‑region, matrixed organisation.
- Strong strategic and commercial acumen, with the ability to turn people data and insights into practical recommendations that influence business decisions.
- Demonstrated expertise in organisation design, workforce planning, talent management and leading organisational change.
- The ability to influence without authority, navigate competing priorities and constructively challenge senior executives.
- Proven experience leading, developing and engaging a team of HR professionals.
- Excellent communication and stakeholder management skills, coupled with sound judgement and absolute discretion.
- A tertiary qualification in Human Resources, Business, Organisational Psychology, Industrial Relations or a related discipline.

Postgraduate qualifications or qualified HR accreditation will be highly regarded. Experience in travel, services or multi‑site businesses will also be advantageous.

About CTM

Corporate Travel Management (CTM) is a global award‑winning provider of innovative and cost‑effective travel management solutions across the corporate, events, leisure and loyalty travel markets. We combine personalised service excellence with client‑facing technology solutions, with offices across Australia, New Zealand, Asia, North America and Europe and more than 3,000 employees globally.

At CTM, our people are our greatest asset. We are a team of collaborative, innovative and future‑focused professionals who work with our company values in mind: Connect, Deliver and Evolve.

Why CTM?

- Flexible hybrid working
- Travel discounts
- Perkbox – retail, lifestyle, entertainment, health and wellbeing discounts
- Learning and development – including LinkedIn Learning
- Annual Volunteer Day
- Chillout Days – additional flexible leave days
- Purchase up to 2 weeks of additional annual leave

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