Family Doctor are seeking a casual Medical Receptionist to join our team.

About us

Family Doctor is a group of fully GP-owned and operated medical and dental practices, and is committed to providing high-quality health care for our patients and we pride ourselves on our wide range of medical services to the community and comprehensive patient care. Working with us comes with plenty of benefits, with the opportunity to fast-track your professional development and work with some of the best resources available for professionals in all practice areas.

About the role

We are looking for a receptionist who values teamwork and has a high regard for quality patient care. This role provides the front-line services and has the responsibilities of guiding our patients through administrative and financial aspects of their treatment. Tasks include but are not limited to:

- Providing high-quality reception and secretarial services to the patients, doctors, and staff
- Greeting patients and visitors in personal and on the phone
- Scheduling appointments for patients
- General office and administrative duties
- Opening and closing the clinic as required

About you

- Strong communication and IT skills
- Previous medical receptionist experience (advantageous)
- Ability to multitask
- The ability to maintain a high level of professionalism and confidentiality
- Experience using Best Practice software (advantageous)
- Critical attention to detail
- Experience in customer service
- Ability to work in a fast-paced environment
- Opportunity for career development




- Dedicated team of professionals
- Professional training
- Increase your existing knowledge of medical terminology as well as various medical services
- Access to Employee discount program and wellness hub!

Cowes, Phillip Island, VIC

Gippsland is one of Victoria's most diverse regions, stretching from the Strzelecki Ranges to the Gippsland Lakes and Ninety Mile Beach. The region offers an affordable, outdoor lifestyle with strong communities, excellent schools, and a growing food and wine scene.

Lifestyle & Families

Cowes is the main township on Phillip Island, a world-famous nature destination 140km south-east of Melbourne. Newhaven College and Cowes Primary serve island families. The Cowes foreshore features restaurants, gelato shops, and a beautiful jetty perfect for fishing and sunset walks. The Penguin Parade, Koala Conservation Centre, and the Australian Motorcycle Grand Prix Circuit are international attractions right on the doorstep.

Living & Recreation

Island living offers a unique coastal lifestyle with safe beaches, surfing at Smiths Beach and Cape Woolamai, and abundant marine wildlife including seals, dolphins, and whales. Housing ranges from beach cottages to modern family homes, with prices below metropolitan Melbourne. The island hosts vibrant markets, food festivals, and a growing food and wine scene. Despite its holiday island feel, Cowes provides full services and is connected to the mainland via bridge at San Remo. A genuine coastal community with an extraordinary natural workplace.

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📌 Medical Receptionist – Cowes Medical Centre (Ventnor)
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