03 Nov
|
DAZN
|
Australia
At Kayo Sports, part of DAZN Group, we’re focused on delivering exceptional sports streaming experiences and sustainable subscriber growth. We’re looking for a commercially minded, analytical leader to identify and deliver initiatives that grow Kayo subscriptions, revenue and customer value.
As a Senior Commercial Manager, you will lead strategic commercial programs across the customer lifecycle—from acquisition and trial conversion through to retention, reactivation and cross-sell. You will turn customer, market and performance insights into practical commercial opportunities, building robust business cases and working across product, marketing, operations and technology teams to deliver outcomes.
Key Responsibilities
- Lead commercial growth programs, particularly cross-product initiatives, AI-driven customer engagement automation and billing opportunities.
- Track Kayo subscriber and revenue performance; identify, diagnose and communicate the drivers behind key base metrics.
- Conduct opportunity assessments across the end-to-end customer journey.
- Identify growth levers across acquisition, retention, upsell, win-back and customer segmentation.
- Develop business cases for current initiatives, including revenue forecasts, customer impact, operational requirements, risk assessment and CAPEX justification where required.
- Lead analysis and recommendations on pricing, plans, offers, bundles and promotional mechanics.
- Ensure pricing and offer activity is commercially viable, customer-focused and operationally executable.
- Monitor market trends, competitor activity and consumer behaviour to inform commercial decisions.
- Influence senior stakeholders and coordinate delivery across multiple teams and priorities.
About your experience
- 5+ years’ experience in Strategy, business strategy, commercial strategy, consulting, financial services or a related analytical commercial role.
- Prior management consulting experience is highly regarded.
- Strong analytical and problem-solving capability, including a sound understanding of statistics and commercial modelling.
- Demonstrated experience leading strategic programs end-to-end, from opportunity identification and business case development through to execution and measurement.
- Proven ability to manage and influence senior stakeholders across a complex organisation.
- Experience developing pricing, proposition, offer, customer lifecycle or revenue-growth strategies is highly desirable.
- Excellent written, verbal and presentation communication skills.
- A customer-first mindset and strong understanding of the needs of streamers, sports fans and entertainment audiences.
- The ability to work effectively in a fast-paced environment, prioritising competing initiatives and adapting to changing business needs.
- A relevant bachelor’s degree or equivalent experience.
Life at Foxtel Group
- When you join, the Perks at Work are taken care of.
- You’re part of Fox Flex, our hybrid way of working with time spent at home and on campus
- Free & discounted products including Foxtel, Foxtel Broadband, Kayo Sports and BINGE
- Special days away from work for Birthday, Cultural & Volunteer Leave
- VIP Experiences: Free tickets to sporting events, red carpet premieres, advance screenings, and behind-the-scenes tours.
- Access to our holistic Fox Fit wellbeing program
- Company-wide meeting-free lunch hours and Friday afternoons
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📌 Senior Commercial Manager, Kayo (Australia)
🏢 DAZN
📍 Australia