03 Nov
|
TaskVerse
|
Australia
03 Nov
TaskVerse
Australia
About The Company
Destinee Travel helps clients plan and arrange vacations, business travel, group trips, and special occasions. Through access to major travel suppliers and providers, including Expedia, Disney, Universal, Carnival Cruises, Sandals, and Delta, team members can help travelers explore a range of destinations, accommodations, transportation options, and experiences. The company offers training for people who are new to the travel industry and an opportunity to develop customer service and trip-planning skills while working with clients.
About The Role
Destinee Travel is seeking motivated, service-oriented individuals to assist customers with planning and booking travel. This opportunity may suit someone who enjoys organizing details, learning about destinations, and helping people create trips that match their needs and budgets. Previous travel industry experience is not required, as training is provided.
The role offers flexible scheduling and may be pursued on a full-time or part time basis. Team members should be comfortable working independently with minimal supervision and communicating professionally with clients and travel providers. A computer and/or cell phone is required to complete booking-related tasks and communicate with customers. Compensation is paid biweekly or twice a month; specific compensation details should be discussed during the application process.
Qualifications
Applicants should bring a positive attitude, a willingness to learn, and a strong interest in helping travelers. No prior travel experience is necessary, and full training is provided. Successful candidates are organized, attentive to detail, dependable, and comfortable managing multiple requests and deadlines. Clear written and verbal communication skills are important when discussing preferences, explaining travel options, and sharing booking information.
Candidates must have access to a computer and/or cell phone and be able to work with minimal supervision. The ability to follow instructions, handle customer information responsibly,
and remain professional when plans change is also key. Flexibility, patience, and a customer-focused approach will support success in this role.
Responsibilities In this role, you will work with customers to understand their travel goals, preferences, schedules, and budgets. You will help arrange travel for individuals, businesses, sports teams, weddings, family vacations, honeymoons, and other occasions.
Responsibilities may include researching and presenting suitable options; coordinating tour packages, excursions, and day trips; and booking flights, hotels, rental cars, cruises, theme park visits, special events, and other travel services.
You will communicate relevant itinerary and reservation details and provide clients with appropriate travel documentation, which may include authorization forms, flight information, tickets, and confirmations. You will also assist with changes by exploring alternative booking arrangements when schedules, availability, or other circumstances shift before or during a trip. Throughout the planning process, you will aim to provide responsive, courteous service and help clients understand their available choices.
Benefits
Destinee Travel provides full training, making this opportunity accessible to candidates without previous industry experience. Flexible scheduling and full-time or part-time options may offer greater adaptability to different availability needs. Team members may also have access to discounted travel, subject to applicable supplier terms, eligibility requirements, and availability.
The role offers exposure to a variety of destinations and travel products while developing planning, communication, and customer service experience.
Equal Opportunity
Destinee Travel is committed to fair and respectful consideration of applicants. Employment decisions should be based on relevant qualifications, skills, and business needs. Applicants from diverse backgrounds are encouraged to apply. The company aims to maintain a professional environment where individuals are treated with dignity and respect throughout the recruitment and work experience.
📌 Customer Service Representative (Australia)
🏢 TaskVerse
📍 Australia