Clerk Grade 3/4
- Make a meaningful difference for clients and communities in Orange.
- Salary range $87,199.00 - $95,482.00 + Superannuation
- Temporary role with possibility to become Ongoing
About Legal Aid NSW We stand beside people when they need it most. At Legal Aid NSW, fairness isn’t just a legal principle, it shapes everything we do - our culture, our services, our workplace and our decisions.
Since 1979, Legal Aid NSW has provided legal advice, support and representation in criminal, family and civil law, helping people across NSW navigate hardship and complex legal issues. Our work is challenging, but deeply meaningful.
In partnerships with LawAccess NSW, Community Legal Centres and the Aboriginal Legal Service NSW/ACT, we are located throughout the state including our Central Sydney office, 25 regional offices, and satellite and outreach offices.
About The Role
As a Legal and Client Support Officer, you will provide high-quality clerical and administrative support to legal staff and clients while serving as an important first point of contact for people seeking help with a legal problem.
Based in our Orange office, you will work in a busy, client-focused environment where no two days are the same. You will assist with reception and telephone enquiries, maintain accurate client and matter information, provide clear information about Legal Aid NSW services, and support the effective day-to-day delivery of legal services.
This is a temporary opportunity with the possibility of becoming ongoing.
About You
You are an organised, adaptable and service-focused professional who communicates clearly and respectfully with people from a wide range of backgrounds. You can manage competing priorities, maintain accuracy in a high-volume environment and remain calm when responding to complex enquiries or challenging situations.
You work collaboratively, use technology confidently, exercise sound judgement and take pride in providing practical, professional support that creates a positive experience for clients and colleagues.
About Orange
Orange offers the best of regional living, combining a welcoming community with an easy commute,
excellent local amenities and a vibrant food and wine culture. Surrounded by beautiful parks, gardens and countryside, it is a place where you can build a rewarding career while enjoying more time for life outside work.
Join our Orange office and make a meaningful contribution to clients and communities across the Central West.
You Belong Here
Here, every role has purpose.
Whether you’re delivering frontline legal services or strengthening our organisation from behind the scenes, you’ll help create fairer outcomes for the people across NSW.
We’re building a workplace where every culture, identity, ability and voice are included and valued. We welcome Aboriginal and Torres Strait Islander peoples, people with visible and invisible disability, culturally diverse communities, and LGBTQI+ communities so you can connect and flourish at every stage of career.
You will be part of a diverse and inclusive organisation, working alongside like-minded and values driven people dedicated to justice, community impact, and delivering exceptional support and service through cross collaboration.
Benefits Of Working At Legal Aid NSW
As an employee of Legal Aid NSW, you will have access to and enjoy a variety of support and benefits so you can thrive professionally and personally. You’ll love our:
Versatile Working - we are a Flex Ready certified and Carers and Employers accredited organisation. We are leading the way in offering a variety of flexible working options to uniquely support your unique work life balance.
Professional Growth – as the largest law firm in NSW we offer a variety of opportunities to enhance your career at every stage, through regional graduate programs, Practical Legal Training and work placements, mentoring, training, and secondment opportunities.
Work Health,
Safety and Wellbeing – with dedicated programs, training, resources, and respectful work practices, our Wellbeing Framework ensures your physical, mental and psychosocial wellbeing matters, so you feel supported, safe and holistically well.
Essential Requirements
- Hold Australian or NZ citizenship, Australian Permanent Residency (for ongoing roles) or a valid visa to work in Australia
- Undertake relevant pre-employment checks such as, Criminal Record Check, and Conduct Service Check
Download the Role Description to explore the role in-depth. Apply Now!
Closing Date: 24 November 2026 at 11.59pm
Your application is your chance to show why you’re a strong match for this role.
Please Provide
- A current resume (up to 5 pages)
- A cover letter (up to 2 pages) addressing targeted questions below.
Targeted Question 1: Tell us about a time you managed competing priorities. How did you stay organised? Targeted Question 2: Tell us about a time you helped a client or customer with a difficult enquiry. What did you do?
We may use this recruitment to create a Talent Pool for similar ongoing or temporary vacancies we have over the next 18 months.
We’re here to help
Legal Aid NSW is committed to a recruitment process that is inclusive and barrier free.
For recruitment enquiries, accessibility support and recruitment adjustments, please contact Emma-Louise McTigue at
[email protected] or call the Talent Acquisition team on 02 9134 9347.
To find out more about adjustments in NSW Government, visit Adjustments for individual needs | NSW Government.
For role specific enquiries, contact
[email protected]
Aboriginal candidates are encouraged to connect with the Legal Aid NSW Aboriginal Services Branch for a yarn.
Head to our Careers Page to discover more about working at Legal Aid NSW, our recruitment process, and how you can champion fairness, empower communities and build your career.
And connect with us on LinkedIn, Facebook and Instagram.
We look forward to receiving your application!
- Applying for a Role
- Working at Legal Aid NSW
📌 Legal and Client Support Officer (Orange)
🏢 Nsw Department Of Communities And Justice
📍 Orange