DIRECTORATE:
Business, Growth & Community

CLASSIFICATION:
Grade C

SALARY:
$36.85 to $42.75 per hour + 12% employer contribution to superannuation

REPORTING TO:
Information and Library Collections Coordinator

EMPLOYMENT TYPE:
Temporary Part Time - up to 30 June 2027

THE POSITION:
Support the development, delivery and promotion of reader development programs to encourage a love of reading and increase participation, membership and active library borrowing and provide responsive, friendly and efficient Library and Museum customer, information and technology services.

Our Organisation: We are the facilitator of a thriving, resilient and liveable city full of opportunities and the custodians of an environment like no other. We consistently deliver best-in-class leadership, services, facilities and experiences, providing exceptional living for our local community.

Diversity & Inclusion: We are committed to creating a diverse, equitable and inclusive workplace where everyone feels respected and supported. We encourage applications from all people, including Aboriginal and Torres Strait Islander peoples, people with disability, culturally and linguistically diverse backgrounds, LGBTQIA+ communities, and people of all ages and identities.

Our Values: These are the ways we work, with each other, with our community, and with our partners. They guide our day-to-day decisions, our culture and our direction. This is how we work together to make it happen.

- Accountability (We Own it): We take responsibility for our actions and decisions, support each other to do the same, and strive to do what's right, even when it's hard.
- Working Together (We Go Further): We support each other, share success, and know that when we work together, we go further.
- Integrity (We Do What's Right): We do the right thing, even when no one is watching. We are honest, transparent and fair.
- Future Focused (We Look Ahead): We think and act long term for a better future for Our People, community and environment.

Live Well Work Well: The health and safety of our people is more than a priority, it’s a commitment embedded within our values. Unlike priorities which change over time, our values form the basis for all that we do; they define our purpose and what we stand for. We seek to have a positive impact by developing a holistic wellbeing culture that empowers everyone to be their healthiest and happiest version, resulting in a more engaged and productive workforce with lower incidence of illness and injury.

It is, and always will be, our goal to have a workplace free from harm.





Two Cities One Community: On 13 October 2017 AlburyCity and The City of Wodonga entered into an historic partnership between the two cities. In 2025 both Councils worked together to review and re-commit to the Partnership Agreement.

This partnership is a unique opportunity to develop a way forward that benefits our community as a whole with the aim of improving integration, productivity and social and economic development. It will focus on future growth that will continue to add value to both cities. Through this combined focus, underpinned by four key pillars of; leadership, economy, environment and community, we will unleash our potential and drive innovation for the benefit of the region and the nation.

Our Mission is to work together to achieve our community goals now and into the future. We understand that we are stronger together and can achieve more when working in collaboration. We will build on our current partnerships and shared values for thebetterment of Albury and Wodonga.

Child Safety: AlburyCity is committed to being a child safe organisation and our people support, listen to and empower children and young people. We create safe environments that minimise the risk of harm and we have ZERO tolerance for child abuse, violence and neglect.

KEY RESPONSIBILITIES:

- Coordinate the provision of reader development programs including home library service, book clubs and other reader development programs to meet the needs of client groups as required.
- Assist in the creation and delivery of reader related programs and activities including an annual program of author talks and book signings.
- Undertake stock and library displays to maximise reader engagement.
- Assist in developing a training programme that supports Reader Development
- Coordinate volunteers to assist in delivery of home library service
- Assist in the management of library collections through acquisitions and collection maintenance activities.
- Undertake customer service duties - provide information, technology, retail assistance to LibraryMuseum customers
- Perform other tasks or duties as directed by the Supervisor which are within the limits of the employee's skill, competence and training.




- Observe requirements of the WHS Legislation, relevant to the job and adhere to AlburyCity Policies and Procedures regarding WHS.
- Observe appropriate AlburyCity Policies and Procedures regarding day to day operations including Equal Employment Prospect policies, AlburyCity's Dress Code and Standards Policy and AlburyCity's Code of Conduct.

KEY RELATIONSHIPS:

Internal

- Our People
- Volunteers

External

- Our Community
- Community Groups and Agencies
- Libraries & Museums suppliers and contractors

EMPLOYMENT CONDITIONS:

- Based on 35 hours per week, working 21 hours across a 7-day spread, with actual days and times being worked in accordance with facility roster. Hours worked on weekends will attract the appropriate loadings.
- Additional hours up to 35 hours per week may be worked by agreement, and this will be paid at the ordinary rate of pay.
- This position requires you to wear a compulsory uniform as per AlburyCity’s Our People Dress Code Standards. Our People are required to present a smart and professional image to the public at all times including when in public and when working remotely.
- This position involves working both indoor and outdoor, along with computer work. The position requires a moderate level of aerobic and physical fitness to undertake regular physical activities such as walking, lifting, pulling, pushing along with the capacity to maintain normal manual handling tasks across the work day - depending on the nature of the tasks undertaken. Appropriate WHS standards will be applied for all manual handing activity. A full functional and medical assessment is required for this position.

- This position is subject to alcohol and other drug testing
- This position is located at AlburyCity Library Museum, Kiewa Street Albury with occasional visits to external sites/depots and AlburyCity Administration Building as required.

ESSENTIAL CRITERIA:

- Certificate in Library and Information Services, or relevant equivalent experience in a library, or customer or retail environment

EXPERIENCE:

- Experience working in a public library, cultural facility or retail environment in a customer focussed role

SPECIALIST KNOWLEDGE AND SKILLS:

- Demonstrated computer literacy skills in the use of a variety of software applications, including Microsoft Office software and web based products
- Developed skills in areas of Library Information and Reader Advisory services
- Demonstrated experience in a range of library collection management processes

📌 Reader Development Officer (Albury)
🏢 Albury City Council
📍 Albury