About Bec Hardy Wines
Bec Hardy Wines is a family-owned winery in McLaren Vale, producing premium wines and welcoming visitors from around Australia and the world.

As our business continues to grow, we're seeking an organised, proactive and adaptable Operations & Marketing Coordinator to join our team. This is a diverse role supporting customer service, administration, marketing execution and executive support across the business.

About the Role
Working closely with the Directors, you'll help ensure customer, operational and marketing activities are delivered efficiently and on time.

This is an office-based role with regular interaction across all areas of the business.

Customer Service & Wine Club

- Customer enquiries via phone and email

- Wine Club administration and member support

- Delivery and shipment enquiries

- Customer follow-up and issue resolution

Operations & Marketing Coordination

- Assisting with day-to-day business activities

- Helping ensure agreed actions, deadlines and priorities are delivered

- Assisting with the execution of marketing campaigns

- Coordinating email and social media marketing activity

- Capturing photo and video content around the business

- Scheduling approved social media content

- Liaising with agencies, suppliers and business partners as required

Business & Executive Support

- Administrative support to the Directors

- Diary and meeting coordination

- Assisting with business administration

- Assisting with occasional executive support tasks

- Helping ensure tasks, priorities and marketing initiatives remain on track

Cellar Door Support





- Assisting the Cellar Door team during busy periods

About You
You are highly organised, proactive and enjoy making things happen.

You don't need to be told every step. You enjoy taking ownership, following up outstanding actions, solving problems and ensuring things don't fall through the cracks.

You're confident working with business owners and are comfortable holding us accountable for agreed actions and deadlines. You're not afraid to follow up outstanding tasks, provide reminders or give us the occasional nudge needed to keep things moving.

You'll likely have experience in one or more of:

- Administration

- Office coordination

- Customer service

- Executive or personal assistance

- Marketing coordination

- Tourism or hospitality

You'll also bring:

- Excellent written and verbal communication skills

- Strong attention to detail

- Confidence working independently

- Sound computer and digital skills

- The ability to manage multiple priorities

- A positive, can-do attitude

Experience with social media, content creation, Klaviyo and Shopify would be highly regarded.

What We Offer

- Diverse and varied work with no two days the same

- Opportunity to work directly with the business owners

- Exposure to marketing, tourism, wine and hospitality operations

- Chance to contribute ideas and make a genuine impact

- A supportive family-owned business environment in the heart of McLaren Vale

While our preference is for the role to be worked across five days per week, there is some flexibility in start and finish times that may suit working parents or candidates seeking a degree of work-life balance.

📌 Operations & Marketing Coordinator (McLaren Vale)
🏢 Bec Hardy Wines
📍 McLaren Vale