Introduction

About

ATSICHS Brisbane delivers health care and community services that are culturally safe and built around the needs of Aboriginal and Torres Strait Islander peoples in the Brisbane and Logan regions. We are a community-owned not-for-profit organisation, started over 50 years ago to improve health outcomes for our people, our way. Through offering wraparound services, we support the physical, social, emotional, cultural and spiritual wellbeing of our people.

We are working towards a future where our community thrives.

Learn more at www.atsichsbrisbane.org.au

Description

About The Role

Click here to view position description The Specialist Support Coordinator plays a key leadership role within the Support Services NDIS team, providing professional supervision to Support Coordinators and Care Coordinators while ensuring high-quality service to Aboriginal and Torres Strait Islander NDIS participants.

The Specialist Support

Coordinator supports participants with complex needs by assisting them in navigating their NDIS plans, coordinating supports, and increasing their capacity for self-management. Additionally, the Specialist Support Coordinator serves as the local lead in the absence of the NDIS Manager, ensuring the continued effectiveness of service delivery and adherence to organisational standards.

Duties

- Provide professional supervision and mentoring to Support Coordinators and Care Coordinators.
- Facilitate team meetings and reflective practice sessions.
- Assist participants with complex support needs in navigating their NDIS plans.
- Advocate for participants to ensure access to appropriate and culturally safe services.
- Coordinator and implement high-level support strategies in collaboration with stakeholders.
- Monitor progress and adjust supports as needed.
- Ensure continuity of service delivery and adherence to operational procedures.




- Act as the local lead in the absence of the NDIS Manager.
- Assist participants in identifying and connecting with appropriate service providers.
- Ensure culturally safe and person-centred service delivery.
- Support team members in meeting service and performance targets whilst maintaining own performance service targets.

Culture

- Everything we do is driven by a deep connection to Aboriginal and Torres Strait Islander peoples.
- We’re united in our purpose to improve lives, strengthen families, and support our communities to thrive.
- We embrace innovation, new technologies, and evidence-based approaches to meet the evolving needs of our community.
- You’ll be supported by a welcoming culture where your voice is heard, your strengths are valued, and your wellbeing matters.
- We celebrate achievements, value collaboration, and make work an enjoyable and fulfilling place to be.

Benefits

- Starting salary of $99,943 p/a + super.
- Fixed Term contract - Perental Leave cover.
- Salary package up to $15,900 net and add Entertainment Benefits up to $2649 every Fringe Benefits Tax (FBT) year.
- Flexible rostering hours / 9 day fortnight options available.
- Work for an organisation that values growth and innovation to provide culturally safe community and health care.
- You’ll be supported with training, access to learning and development opportunities (including LinkedIn Learning) as well as career progression pathways.




- Employee Assistance Program — access up to six free and confidential sessions in any two-year period.
- Annual staff gathering, team building days, and team social gatherings.

Skills and Experiences

Required

- Tertiary qualification in social work, disability support, psychology, community services, or a related field.
- Minimum three years of experience in NDIS Support Coordination, case management, or a leadership role is disability services.
- Demonstrated experience providing skilled supervision and mentoring to staff.
- Knowledge of relevant legislation, funding mechanisms, and government policies.
- Ability to work in a performance-driven environment and meet service delivery targets.
- Strong understanding of NDIS principles, funding structures, and service navigation.
- Excellent communication, problem-solving, and advocacy skills.

Preferred

- Experience working with Aboriginal and Torres Strait Islander clients and communities.
- Previous experience in a leadership or supervisory role.

Other Requirements

- Current C Class Drivers Licence.
- Current Criminal History Check.
- Current Blue Card.
- Current Disability Worker Screening Worker Card (Yellow Card).
- Ability to travel across the designated service region as required.

Other Information ATSICHS Brisbane is committed to promoting the wellbeing, protection, and cultural safety of all children and young people. Our recruitment and screening practices reflect our zero-tolerance approach to child abuse and our dedication to creating culturally secure environments where children feel safe, respect, and empowered.

How To Apply

If this sounds like you, please submit your application by following the links on the recruitment page. Applications will be assessed with interviews being conducted as they are received so do not delay in applying.

Only successful applicants will be contacted.

📌 Specialist Support Coordinator (Queensland)
🏢 Aboriginal u0026 Torres Strait Islander Community Health Service Brisbane
📍 Queensland