Posting on behalf of White Specialty Dry Cleaners Rose Bay

- Manage daily retail operations, including customer service, garment collection, order processing and service delivery.
- Set and implement service standards, pricing and offerings for dry-cleaning, laundry, alterations and specialty garment care.
- Manage purchasing and inventory procedures to maintain supplies and control operating costs.
- Plan and implement marketing activities to attract customers, increase sales and encourage repeat business.
- Oversee customer relationships, respond to enquiries and resolve complaints to maintain service quality.
- Prepare and monitor budgets, revenue targets and operating expenses to improve store performance.
- Maintain accurate records of sales, customer orders, inventory and financial performance.
- Manage staff recruitment, rostering, training, supervision and performance.
- Coordinate with cleaning staff, alteration specialists and service providers to ensure quality and timely order completion.
- Monitor workplace procedures, safety requirements and operational standards to maintain an organised, compliant store.

📌 Retail Manager (Sydney)
🏢 Job4online
📍 Sydney