Support New Dialysis Technology Implementations Across Australia

Are you a Registered Nurse with dialysis experience who enjoys educating, supporting clinicians, and helping drive positive patient outcomes? Join Fresenius Medical Care (FME) as a Clinical Educator and play a key role in supporting the implementation of new dialysis technology across customer sites throughout Australia.

This is a unique opportunity to combine your clinical expertise, education skills, and passion for customer support in a role that directly contributes to successful customer onboarding, training, and adoption of life-changing healthcare technology.

About The Role

Reporting to the Clinical and Commercial team, you will support dialysis machine installations and customer implementations, working closely with our Clinical Sales Specialists, Sales Managers, and customers to ensure a seamless transition during go-live periods.

As a trusted clinical resource, you will provide hands‑on education, workflow guidance, and implementation support to nursing and clinical teams, helping customers build confidence and competence with new equipment and processes.

This is a 12-month fixed-term contract and will involve regular travel to customer sites across Australia.

Key Responsibilities

Clinical Education & Training

- Deliver clinical education and product training to nurses and healthcare professionals.
- Facilitate user familiarisation and competency development during installation and go-live periods.
- Support the adoption of best-practice clinical workflows and dialysis treatment processes.
- Develop strong relationships with clinical stakeholders and customers.

Installation & Implementation Support





- Support FME dialysis machine installations and implementation activities at customer sites.
- Provide on-site clinical support during commissioning, go-live, and transition phases.
- Assist customers in integrating new technology into existing clinical workflows.
- Partner closely with Clinical Sales Specialists and Regional Sales Managers throughout implementation projects.
- Help drive a positive customer experience during installation and onboarding activities.

Customer Engagement & Clinical Support

- Act as a key clinical contact for customers during implementation projects.
- Respond to customer queries and provide practical clinical guidance.
- Gather customer feedback and communicate insights to relevant internal teams.
- Promote confidence and successful utilisation of FME products and therapies.

About You

- Current registration as a Registered Nurse (AHPRA).
- Experience in dialysis, renal nursing, haemodialysis, or related clinical settings.
- Robust understanding of dialysis workflows, clinical practice, and patient care requirements.
- Experience delivering education, training, or coaching to healthcare professionals.
- Excellent communication, presentation, and relationship-building skills.
- A proactive, adaptable, and customer-focused approach.
- Strong organisational skills with the ability to manage multiple priorities.

Highly Regarded

- Experience supporting clinical change, implementations, or technology adoption projects.
- Clinical educator, clinical specialist, or applications support experience.
- Experience working across multiple sites or healthcare environments.

Travel Requirements

- Comprehensive product and system training will be provided.
- Travel to customer sites is a regular requirement of the role.
- Regional driving travel may be required.
- Interstate travel will be required.

📌 Clinical Educator (The City of Norwood Payneham and St Peters)
🏢 Fresenius Medical Care
📍 The City of Norwood Payneham and St Peters