If you’re a skilled administrator who thrives on accuracy and organisation, this is the role for you. As our Enrolments and Student Support Officer, you’ll manage enrolments, invoicing and student progress records, playing a key role in keeping our training running smoothly.

About us
We’re a Registered Training Organisation delivering high-risk work licences, nationally recognised training and corporate programs to individuals and organisations across a range of industries, including mining and resources.

About the role
Reporting to the RTO Operations Manager, you’ll combine enrolment administration with hands-on student support as part of our small, close-knit office-based team.

What you’ll be doing

- Processing enrolments accurately and efficiently, including checking documentation and funding eligibility

- Booking students into scheduled courses and keeping records up to date across our systems

- Preparing and issuing invoices to students and corporate clients

- Monitoring student attendance and progress, following up absent learners and rescheduling missed training

- Preparing progress reports for students and corporate clients

- Maintaining accurate, audit-ready student records





- Assisting students and clients with enquiries by phone and email

What you’ll need

- Minimum 2 years’ administration experience

- Robust Microsoft Office skills, particularly Excel

- Excellent written and verbal communication skills

- A high level of accuracy and attention to detail

- Strong organisational skills and the ability to manage a wide-ranging workload

- A professional, customer-focused approach

- Full working rights in Australia

Highly regarded

- Experience processing enrolments in an RTO or VET environment

- Knowledge of USI and AVETMISS reporting requirements

- Understanding of funding eligibility requirements

- Familiarity with platforms such as PowerPro, Moodle, Xero, Teams or Zoom

Why join us
You’ll be part of a supportive, professional team where your work directly shapes the experience of every learner. If you take pride in getting the details right and enjoy helping people succeed, we’d love to hear from you.

To apply, submit your resume and a short cover letter outlining your administration experience and any RTO or enrolments background.

📌 Enrolments and Student Support Officer (Osborne Park)
🏢 Mine Training Australia
📍 Osborne Park