Membership, Communications and Administration Coordinator

Claremont Yacht Club Inc. | Claremont, Perth WA

About the Role

Claremont Yacht Club is seeking a highly organised, personable and proactive Membership, Communications & Administration Coordinator to join our friendly team.

This is a diverse office all-rounder position, combining front desk reception, membership administration, member communications, marketing and general office support.

You will be a key point of contact for our members, helping deliver exceptional customer service while ensuring the Club's administration and communications run efficiently.

Please note: Front desk reception, member interaction and general administration are essential components of the role.

Key Responsibilities

Reception & Administration

- Manage front desk reception, greet members and visitors, and answer telephone and email enquiries.

- Provide professional and friendly customer service to members and guests.

- Assist with general office administration and day-to-day operations.

- Provide administrative support to the management team as required.

Membership Management

- Process new membership applications, renewals and membership updates.

- Maintain accurate membership records using Member Magic software.

- Respond to membership enquiries and assist with member services.

- Support membership engagement and retention initiatives.

Marketing & Communications

- Prepare and distribute the Club's weekly electronic member newsletter using Campaign Monitor.

- Manage and update the Club's website and social media platforms.

- Design promotional posters, flyers and digital content for Club events, functions and weekly hospitality specials.

- Coordinate member communications, announcements and event promotions.

- Assist with the promotion and coordination of Club functions and activities.

Skills & Experience

Essential Requirements





- Strong administrative skills and experience in a reception or customer-facing role.

- Excellent written and verbal communication skills.

- Solid organisational skills with the ability to manage competing priorities.

- Confidence using Microsoft Office, digital communication tools and social media platforms.

- A professional, friendly and customer-focused approach.

Highly Regarded

- Experience using Canva to create professional marketing materials.

- Previous experience in a yacht club, sporting club, membership organisation or hospitality environment.

- Website content management experience.

- Experience coordinating events and member communications.

- An interest in boating, sailing or the yachting community.

What We Offer

- Competitive remuneration based on experience.

- Free onsite parking.

- A spectacular waterfront workplace overlooking the Swan River.

- Access to Club facilities.

- A friendly, supportive and professional team environment.

- A varied and engaging role with opportunities for professional development.

About Claremont Yacht Club

Established over 120 years ago, Claremont Yacht Club is one of Western Australia's most respected yacht clubs, offering exceptional marina, hospitality and recreational facilities to its members.

With a proud history and a strong community spirit, we are committed to delivering outstanding member experiences and maintaining the Club's reputation as a premier waterfront destination.

How to Apply

If you are an experienced administrator with strong membership management and communications skills, we would love to hear from you.

Please email the following:

- Your current CV.

- A cover letter outlining your relevant experience.

- The Perth suburb in which you currently reside.

Email: ••••@claremontyachtclub.org.au

Please note: Applicants must have relevant experience with Member Magic and Campaign Monitor to be considered.

📌 Membership Communication Coordinator (Claremont)
🏢 Claremont Yacht Club
📍 Claremont