03 Nov
|
Wooramel River Retreat
|
Wooramel
03 Nov
Wooramel River Retreat
Wooramel
About Wooramel River Retreat
Positioned 1.2km off an isolated stretch of the northwest coastal highway (120kms south of Carnarvon, 350 kms north of Geraldton) the Wooramel River Retreat (WRR) offers travellers an outback accommodation experience surrounded by nature.
Wooramel is all about creating an authentic outback Australian experience for our guests whether they be warm friendly interactions with our happy staff, relaxing in the warm waters at the artesian baths, meeting fellow travellers or close encounters with the natural environment. We are great company, our food is home cooked and prepared with a lot of love, we encourage nights around the fire and relaxing in the beauty of the natural surroundings.
To achieve this, we create a family environment within our team, all 16-20 staff members live and work together on the station. They are made up of Australians and oversea’ s working holiday makers ageing from 20 – 50 years of age. We seek to help foster a positive, fun, and productive work environment to bring coworkers together, form lifelong friendships, and help create the vision we have at Wooramel River Retreat.
About the role
Wooramel River Retreat is seeking an experienced management couple to take on the day-to-day running of our caravan park and accommodation operation for the 2027 season, reporting directly to the station owners. Working together as a two-person team, one partner will focus on the practical, hands-on running and presentation of the park, while the other provides supervisory leadership across the guest-facing teams and is responsible for staffing across the park.
Key responsibilities
Grounds & Maintenance:
- Overseeing the grounds, gardens and overall presentation of the property
- Coordinating preventative and reactive maintenance, and keeping maintenance logs up to date
- Completing general repairs and hands-on maintenance where appropriate
- Maintaining accommodation, amenities, sites and common areas to Wooramel River Retreat standards
- Managing gardening, reticulation and grounds upkeep
- Monitoring plant,
equipment and park infrastructure
- Coordinating and supervising contractors and trades
- Maintaining appropriate workplace health and safety standards, including hazard identification and reporting
Team Leadership & Admin:
- Overseeing reception, reservations, check-ins and check-outs, and reviewing booking and payment accuracy
- Supervising and supporting the reception, housekeeping and café teams
- Coordinating housekeeping schedules and accommodation turnaround
- Overseeing café operations, service standards and stock control
- Recruiting, onboarding and managing all park staff
- Overseeing staff rosters and day-to-day coordination across all teams
- Ensuring staff are trained and working in line with Wooramel River Retreat's standard operating procedures
- Responding to escalated guest enquiries and resolving day-to-day issues referred by the team
Working Together:
- Leading, supporting and developing the in office park team
- Delivering a welcoming and memorable guest experience true to Wooramel River Retreat's standards
- Managing the overall day-to-day operation of the caravan park and accommodation areas
- Maintaining high standards of presentation, safety and compliance
- Acting as the first point of contact for on-site guest and staff matters, escalating to the station owners where required
About you
- Previous management or supervisory experience
- Strong people leadership skills
- Excellent customer service and communication
- Practical maintenance and property-management capability
- Experience overseeing reception, reservations and administration
- Experience recruiting, onboarding and managing hospitality or accommodation teams
- Experience supervising housekeeping, café or accommodation operations
- Confidence managing staff rosters and competing priorities
- Sound commercial judgement
- A good understanding of workplace health and safety
Benefits
- Full-time salaried position (February to December 2027) plus superannuation
- Cash bonus based on performance
- Accommodation, utilities and WiFi included
- Staff discount at the café
📌 Park Management Couple (Wooramel)
🏢 Wooramel River Retreat
📍 Wooramel