About the role

As the first point of contact for customers, you'll play an important role in delivering excellent customer service and ensuring the smooth running of day-to-day operations in a busy automotive workshop. This is a full-time position, Monday to Friday, with the opportunity to become an important part of a growing team.

Key responsibilities

- Answer incoming calls, respond to emails and manage customer enquiries

- Welcome customers and provide friendly, professional service

- Schedule vehicle bookings and manage the workshop calendar

- Communicate with customers regarding vehicle repairs, servicing and job progress

- Create engaging and professional advertising content using Canva

- Assist with ordering parts and communicating with suppliers

- Manage customer records, data entry and filing

- Assist with payments and general office administration

- Work closely with mechanics to ensure smooth daily workshop operations

- Maintain a clean, organised and welcoming reception area

About you

- Excellent communication and customer service skills

- Friendly, positive and skilled attitude

- Strong organisational skills and attention to detail

- Ability to multitask and prioritise in a busy environment





- Confident using computers, emails and Canva

- Able to work independently and as part of a team

- Previous reception, administration or customer service experience preferred

- Automotive industry experience is an advantage but not essential

- Willingness to learn and take initiative

French-speaking candidates are highly encouraged to apply! Being able to communicate in French is a significant advantage for this position.

About us

OB1 Auto Mechanics is an independent automotive workshop based in Malaga, Perth, since 2021. We are a friendly, close-knit team dedicated to providing quality mechanical repairs, honest advice and excellent customer service. We pride ourselves on building strong relationships with our customers and creating a positive, supportive working environment.

Benefits

- Full-time, Monday to Friday position (working hours can be discussed and adjusted to suit the right candidate)

- Varied responsibilities and opportunities to develop new skills

- Stable employment in an established automotive business

- Competitive salary based on experience

- Free parking on site

📌 Receptionist / Administration Assistant – Full Time (Malaga)
🏢 Ob1 Automechanics
📍 Malaga