About the work unit / facility

Safety, Education, Risk and Quality Unit / Mental Health Service Group / Townsville

About your opportunity

The purpose of this position is to assist consumers, carers and families, service providers and Non-Government Organisations to develop a better understanding of the recovery framework.

PLEASE NOTE - This frontline support role provides essential support enabling the development and delivery of frontline services, programs and outcomes.

About your current employer

Clinical Excellence

The Townsville Hospital and Health Service (HHS) organisation offers a diverse and dynamic healthcare environment, providing access to cutting-edge medical practices, advanced research, and specialised clinical expertise. As a leading tertiary and referral service, we foster continuous professional development, allowing staff to work on complex cases, engage with multidisciplinary teams, and contribute to innovative healthcare solutions.

Career Growth and Development

We support career progression with structured pathways, secondment opportunities, and access to education and training programs. Whether specialising in a clinical field, upskilling in Digital Health, or transitioning to leadership roles, employees benefit from mentorship, professional development initiatives, and strong institutional partnerships with James Cook University (JCU).

Supportive Workplace Culture and Regional Advantage

A strong community-driven culture makes our organisation an attractive workplace, fostering collaboration, inclusion, and professional support. We balance metro-level healthcare opportunities with a regional feel, offering short commutes, access to rural and urban facilities, and a close-knit professional network.



Employees experience a unique blend of career growth and lifestyle flexibility without the hustle of larger cities.

Competitive salary and benefits:
We offer attractive remuneration packages and generous leave entitlements.

Salary range: $41.44 to $46.05 per hour (AO3)
4 to 6 weeks annual leave with 14%-17.5% loading
12.75% employer contribution to superannuation
Plus Salary Sacrificing options may be available

Requirements:
Mandatory qualifications and proof of registration:
Under s25 of the Anti-Discrimination Act 1991 (Qld), there is a genuine occupational requirement for the successful applicant to have a personal lived/living experience of mental health and/or substance use challenges.
Blue Card Checks: Potential applicants are advised that the Commission for Children and Young People and Child Guardian Act 2000 requires Queensland Health to seek a 'working with children check' from the Commission for Children and Young People and Child Guardian prior to appointment to positions working with children and young people.
Certificate IV in Peer Work or the ability to undertake a certificate IV in Peer Work is highly desirable.
Experience working within a public health service or the NGO sector as a Lived Experience (Peer) Worker is highly desirable.

Please refer to the Role Description for further details.

Apply now and be part of something extraordinary!

Enquiries are welcome; for a confidential discussion please contact:

Julie van den Hul on (07) 4433 9472.

Apply ONLINE: https://apply-springboard.health.qld.gov.au/jobs/QLD-TV696212

Applications close: Wednesday, 18 November 2026

Unsolicited resumes from recruitment agencies will not be accepted.

Please download the Role Description from the 'Documents' section below for application/interview preparation and future reference.This work is licensed under a Creative Commons Attribution 3.0 Australia License.

📌 Peer Worker - Safety Education Risk and Quality Unit (Townsville City)
🏢 Queensland Government
📍 Townsville City