Front of House Manager (Petrie Terrace)

Front of House Manager (Petrie Terrace)

03 Nov
|
Bornga Brisbane
|
Petrie Terrace

03 Nov

Bornga Brisbane

Petrie Terrace

Restaurant Manager – Bornga Korean BBQ Brisbane

Bornga Korean BBQ Brisbane is looking for an experienced, hands-on Restaurant Manager to lead our front-of-house team and oversee day-to-day restaurant operations.

We are looking for someone who is confident on the floor, passionate about customer service, highly organised and able to lead a busy restaurant environment. The successful candidate will take ownership of service standards, staff performance, cleanliness, hygiene compliance and operational efficiency. Fluent KOREAN (한국어) is required for internal reporting and communication with management.

Key Responsibilities:

- Lead the team with confidence, positivity and professionalism.
- Deliver warm, friendly and attentive customer service and ensure every guest feels welcomed and valued.
- Train, coach and motivate staff to maintain consistent service standards.
- Manage busy services, particularly Friday and Saturday shifts, by allocating staff effectively and responding quickly to operational needs.
- Manage table flow and turnover efficiently while maintaining a high-quality guest experience.
- Work towards restaurant sales targets and identify opportunities to improve operational performance.
- Maintain exceptionally high standards of cleanliness, hygiene and food safety, ensuring the restaurant is always inspection-ready.
- Ensure staff consistently follow cleaning schedules,



food safety procedures and company standards.
- Oversee opening and closing procedures, staff breaks, shift organisation and daily floor operations.
- Handle customer feedback and complaints professionally and promptly.
- Monitor staff performance and provide regular feedback and training.
- Lead by example and actively work on the restaurant floor during busy periods.

What We’re Looking For:

- Fluent KOREAN (한국어) is required for internal reporting and communication with management.
- Previous restaurant management or strong supervisory experience.
- Strong leadership and team management skills.
- Excellent customer service skills with a friendly and approachable manner.
- Ability to remain calm and make quick decisions during high-volume service.
- Strong understanding of restaurant cleanliness, food safety and hygiene standards.
- Ability to organise staff effectively and manage table flow during busy periods.
- Commercial awareness and a focus on achieving sales and operational targets.
- Reliable, responsible and hands-on management style.
- Availability to work evenings, weekends and particularly busy Friday and Saturday services.

Pay: $75,000.00 – $86,100.00 per year

Perks:

- Employee discount
- Free drinks
- Free food

Work Location: In person

📌 Front of House Manager (Petrie Terrace)
🏢 Bornga Brisbane
📍 Petrie Terrace

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