Salary: £26,996.84 (pro rata to 25 hours)

Hours: 25 hours per week (Mon – Fri 3pm – 8pm)

Job Type: Fixed Term until November 1st 2027

Shortlisting: 16th November

Interview: 20th November

Why this role would be great for you

If you’re someone who thrives on building meaningful relationships, enjoys helping others overcome challenges, and has a passion for empowering people to live independently, this role could be perfect for you.

You’ll be a great fit if you’re proactive, compassionate, and confident working with individuals who have complex needs. If you’re a natural collaborator who can think creatively, stay organised, and remain calm under pressure, you’ll find this work both rewarding and impactful.

Based in Lister your role will be to:

- To ensure that Intensive Housing Management tasks are completed in a timely way and to a high standard
- To build supportive and therapeutic relationships with Service Users through dialogue
- To deliver activity-based interventions
- To support in preparing Service Users to resettle into their community of choice
- To ensure that Housing Benefit applications are completed in a timely manner.
- To work alongside the support-worker team in ensuring that all daily tasks are completed and that residents’ needs are met

What your week may look like

Your week as a Link Worker might include:

- Supporting new residents as they move in, helping them settle and complete housing benefit applications.
- Building trust through one-to-one conversations and group activities that promote wellbeing, independence, and engagement.
- Collaborating with support workers and external agencies to create personalised support plans and risk assessments.
- Encouraging service users to take part in community activities and helping them re-engage if they’ve become withdrawn.
- Keeping accurate records of interactions, updating risk assessments, and contributing to team handovers.
- Responding to incidents, conducting welfare checks,



and ensuring the environment is safe and welcoming for all.
- Attending team meetings and contributing to service development through feedback and co-production with residents.
- Intensive Housing Management and Risk Assessing
- Assist the Practitioners with the induction and management of their case load taking direction as required
- Update and communicate service user risk assessments in line with You Matter policy and procedure
- Assist in the planning of workshops to individuals and groups that inform/ teach service users around how to manage a tenancy, manage a home and live independently.
- Creatively engage service users that have a wide range of complex and challenging support needs
- Encourage service users to take part in activities
- Offer a creative but assertive approach in order to seek to re engagement
- Assist Practitioners in the management of personalized behaviour / support agreements
- Provide clear, comprehensive and accurate information on handovers to the team making recommendations where appropriate
- Assisting service users in the cleaning of their room
- Complete void checks and get rooms ready for letting
- Maintain accurate up to date electronic and written records
- Post holders must be willing to support clients whose behaviours we may find challenging using our CAT /psychologically informed approach
- Service User Involvement and Engagement
- Encourage involvement, participation and co-production from service users in the running and development of the service
- Provide a safe, welcoming environment with excellent standards and an ethos of service delivery that encourages service users to engage
- Health and Safety
- Liaise with all emergency services
- Ensure at all times the safety of yourself and others on the premises in which you work

What We Can Offer You

Working with You Matter comes will a whole host of benefits. We hope that people will find personal fulfilment and purpose by working with alongside people in our services. Our teams are compassionate and supportive, fostering a strong sense of community. With opportunities for qualified growt

📌 Link Worker Homeless Service (Liverpool)
🏢 You Matter
📍 Liverpool