Field Service Technician (Rocklea)

Field Service Technician (Rocklea)

03 Nov
|
KDT Australia
|
Rocklea

03 Nov

KDT Australia

Rocklea

About KDT Australia

KDT Australia is a leading national supplier of woodworking and panel processing machinery, providing innovative machinery solutions and exceptional service to customers across Australia.

With a history dating back to 1992, we have established a strong reputation within the industry, supported by showroom and warehouse facilities in Adelaide, Melbourne, Brisbane and Sydney.

We pride ourselves on building long-term customer relationships through quality products, technical expertise and reliable after-sales support.

As our business continues to grow, we're looking for skilled and motivated Service Technicians to join our teams in Queensland

The Position

Are you a technically minded problem-solver who enjoys working with advanced machinery and technology?

We're seeking enthusiastic, self-motivated Service Technicians who take pride in their work and enjoy delivering outstanding customer service.

Working with a diverse range of woodworking and panel processing machinery, including CNC Routers, Edge Banders, Panel Saws and automated equipment, you'll play an important role in keeping our customers' operations running efficiently.

This is a hands-on, customer-facing position offering variety, independence and the opportunity to develop your technical skills within a growing national business.

Key Responsibilities

- Diagnose, troubleshoot and repair electrical, electronic, mechanical, hydraulic and pneumatic systems.
- Install, commission, service and maintain woodworking and panel processing machinery.
- Identify faults and carry out repairs, adjustments and replacement of defective components.
- Test and calibrate machinery to ensure safe and productive operation.




- Provide technical support and guidance to customers, including advice on correct machine operation and preventative maintenance.
- Interpret technical drawings, electrical schematics, service manuals and manufacturer documentation.
- Manage service jobs, reporting and documentation using Microsoft Dynamics.
- Maintain a high standard of workmanship, safety and customer service.
- Liaise with internal sales and service teams to ensure customer requirements are met.
- Assist with machinery demonstrations and identify potential sales opportunities when appropriate.

Essential Skills & Qualifications Required

- Applicants will need to possess at least two years recent experience in Electrical or Mechatronics background with trade/diploma qualifications. A minimum of 2 years experience on panel-based woodworking machinery would be highly valued.
- Good knowledge of concepts, principles and practices of electrical/mechanical systems
- Current Drivers Licence
- Strong organizational skills
- Exceptional verbal/written communication and customer service skills
- Professional presentation
- Able to read and understand technical documentation, drawings, manuals and OEM guides.

Benefits

- Permanent full-time position in a growing business
- Base Salary of between $90,000 and $120,000 commensurate with skills and experience
- Opportunities from professional development and career development
- A supportive and dynamic work environment

Job Type: Full-time

Pay: $90,000.00 – $120,000.00 per year

Experience:

- Electrical or Mechatronics: 2 years (Required)

Licence/Certification:

- Full Driver Licence (Required)

Work Authorisation:

- Australia (Preferred)

Work Location: On the road

📌 Field Service Technician (Rocklea)
🏢 KDT Australia
📍 Rocklea

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