SIXT is a leading international provider of high-quality mobility services with a strong track record of growth and innovation. With more than 280,000 vehicles across 2,100+ locations in over 110 countries, SIXT is recognised globally for its commitment to outstanding customer experience and digital innovation.

Due to continued business growth, we have a full-time Customer Experience Agent position available at our Artarmon & Surrounding Areas.

You'll be the face of SIXT, helping customers at the counter, managing reservations and rental transactions, and ensuring every customer receives a professional and positive experience.

Key Responsibilities

- Providing friendly, professional and efficient customer service at the counter
- Managing vehicle rental and return transactions accurately and efficiently
- Answering customer enquiries, phone calls and managing reservations
- Understanding customer needs and recommending suitable rental products and options
- Identifying sales opportunities while maintaining a positive customer experience
- Building and maintaining strong customer relationships
- Ensuring the counter and fleet presentation meet company standards
- Completing general administrative and banking duties
- Supporting nearby branch locations when required

About You

Car rental experience is preferred but not essential. If you have experience in customer service, retail, hospitality, tourism, sales or another customer-facing environment, we'd love to hear from you.

To succeed in this role, you'll ideally have:

- Confident and professional communication skills




- A genuine passion for delivering excellent customer service
- The ability to understand customer needs and apply effective sales skills
- A positive attitude, strong work ethic and sense of accountability
- A high level of attention to detail and strong problem-solving skills
- The flexibility and adaptability to thrive in a fast-paced environment
- A willingness to learn, develop and take on new challenges
- The ability to work independently and as part of a team
- Availability to work across different days and hours, including weekends as required
- Willingness to work across nearby branch locations when operationally required
- A current unrestricted Australian driver's licence

Why Join SIXT?

- Sales incentive program
- Worldwide car rental discounts of up to 40% – enjoy exclusive employee perks across SIXT's global network
- Employee advantages including Mercedes-Benz discounts and complimentary servicing (T&Cs; apply)
- Genuine career development and progression opportunities
- A dynamic work environment with a supportive team
- The chance to develop valuable customer service and sales skills
- The chance to be part of a global brand that values innovation, customer experience and excellence

Ready to Join Us?

If you're energetic, customer-focused and enjoy working with people, this could be the opportunity for you.

You don't need car rental experience to get started — bring your customer focus, positive attitude and willingness to learn.

Apply today and take the next step in your career with SIXT.

Pay: $26.44 – $29.00 per hour

Work Location: In person

📌 Customer Experience Agent (Artarmon)
🏢 SIXT Australia
📍 Artarmon