Pearl Home Care is looking for a Care Partner responsible for assessment of consumer needs and coordination of consumer care and services. This role works closely with consumers, their families, and a multidisciplinary team of healthcare professionals to ensure the delivery of high-quality, compassionate care.

Core Responsibilities

- Commitment to Continuous Quality Improvement
- Review consumers’ files, care plans, and other relevant documentation to ensure compliance with regulations and quality standards.
- Conduct regular audits or assessments to evaluate care quality and identify areas for improvement.
- Engaging with consumers and their families to gather feedback on their experience of the service and using this feedback to inform improvements.
- Work closely with consumers, families, staff members, and other stakeholders to identify areas for improvement and develop solutions to enhance care quality.

Professional Conduct

- Adhering to all relevant industry codes of ethics and conduct, as well as Pearl Home Care’s own code of conduct.
- Ensuring that staff members are familiar with and adhere to relevant regulations and skilled standards,



such as those established by the Department of Health or the Aged Care Quality and Safety Commission.
- Provide ongoing training and support to staff members to ensure that they understand their professional obligations and are equipped to meet them.
- Maintaining confidentiality and privacy of consumer information, in accordance with Pearl Home Care policies and legal requirements.
- Demonstrates a commitment to diversity, equity, and inclusion by treating all consumers and colleagues with respect and sensitivity to their individual backgrounds and needs.

Professional Development

- Engaging in ongoing professional development to stay up to date with current best practices, industry trends, and changes to regulations or legislation.

Education

- Cert IV in Community Service, Aged Care or Individual Support, or equivalent or higher (e.g. Bachelor of Nursing or Social Work)

Licence/Certification

- First Aid/CPR Certificate (Required)
- National Criminal Clearance Check (Required)

Pay: $42.00 – $45.00 per hour

Expected hours: 20.0 – 36.0 per week

Benefits:

- Employee discount

Work Location: In person

📌 Care Partner (Baulkham Hills)
🏢 Pearl Home Care Sydney North West
📍 Baulkham Hills