About Us

Capital Brazilian Jiu Jitsu is a new and growing Brazilian Jiu Jitsu academy in Canberra, dedicated to creating a welcoming, professional and family-friendly training environment.

We offer classes for both children and adults, with a strong focus on community, personal development and high-quality training.

As we build our academy, we're looking for a friendly, organised and proactive Office Manager to join our team and help manage our day-to-day operations.

About the Role

This is a hands-on position combining administration, customer service, membership management and general academy coordination.

You'll be the first point of contact for many of our members and families, helping ensure everything runs smoothly both behind the scenes and at the front desk.

Key Responsibilities

- Welcome members, parents and visitors, creating a positive and friendly atmosphere.
- Manage membership enquiries, new registrations and cancellations.
- Assist prospective members with trial classes, membership options and enrolments.
- Maintain accurate membership records and manage our booking and membership software.
- Monitor membership payments, follow up on outstanding accounts and assist with basic billing enquiries.
- Respond to phone calls, emails and social media enquiries.
- Assist with class timetables, attendance records and daily administration.
- Coordinate merchandise and uniform orders, including stock management.
- Support member retention and help develop positive relationships with families.
- Assist with academy promotions, events and community activities.
- Keep the reception and administrative areas organised and presentable.
- Work closely with the academy owner to improve daily operations and support business growth.

About You

We're looking for someone who is reliable, approachable and confident working independently.

Essential Skills & Experience

- Previous experience in administration, reception,



office management or customer service.
- Excellent communication and interpersonal skills.
- Strong organisational skills and attention to detail.
- Confidence using computers, online systems and digital communication tools.
- Ability to multitask and manage priorities in a busy environment.
- A positive attitude and willingness to take initiative.
- Professional and friendly communication with adults, children and families.
- Availability to work afternoons and evenings.
- Fluency in Portuguese (spoken and written) is essential.

Highly Regarded, but Not Essential

- Previous experience in a gym, martial arts academy, fitness centre or sporting organisation.
- Experience using membership management or booking software.
- Basic knowledge of invoicing, payment processing or accounting software.
- Experience with social media and basic marketing.
- An interest in Brazilian Jiu Jitsu, martial arts or fitness.

What We Offer

- Competitive hourly pay based on experience.
- Part time employment with opportunities for additional hours as the academy grows.
- A friendly, supportive and community-focused workplace.
- The opportunity to help shape the operations of a new academy.
- Training and support with our membership and administration systems.
- Complimentary Brazilian Jiu Jitsu training.
- Opportunities for professional growth and increased responsibility.

Working Hours

Approximately 20–25 hours per week, with shifts primarily during weekday afternoons and evenings.

Some flexibility may be required for events or occasional weekend activities, with applicable entitlements.

How to Apply

If you're organised, friendly and enjoy working with people, we'd love to hear from you!

Please submit your resume and a brief cover letter explaining your relevant experience and why you'd like to join Capital Brazilian Jiu Jitsu.

We look forward to welcoming the right person to our team!

Pay: $30.00 – $32.00 per hour

Expected hours: 20.0 – 25.0 per week

Work Location: In person

📌 Office Manager (Gungahlin)
🏢 CAPITAL BRAZILIAN JIU JITSU
📍 Gungahlin