Job description
Agency Department of Children and Families Work unit RSBR Family and Youth Support
Job title Family and Youth Support Officer Designation Administrative Officer 4 RDO
Job type Full time Duration Ongoing
Salary $79,664 - $90,824 Location Katherine
Position number 39200 RTF 360608 Closing 16/11/2026
Contact Officer Recruitment Officer on [email protected]
About the agency https://families.nt.gov.au/
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=360608

APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR TERTIARY
QUALIFICATIONS.
Information for applicants – inclusion and diversity and Special Measures recruitment plans
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates people with
disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or job, please discuss
this with the contact officer. For more information about applying for this position and the merit process, go to the OCPE website.
Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures plans, go to the
OCPE website.

Primary objective
Provide care, supervision and support to vulnerable children, young people and families, in accordance with policies and procedures,
statutory responsibilities, practice frameworks and Family Responsibility Agreements.
Key duties and responsibilities
1. Responsible for the delivery of case management planning and delivery, data collection and reporting, including the management of





less complex cases.
2. Maintain a high level of services to clients through the provision of demonstrated best practice in the delivery of statutory and non-

statutory welfare services.
3. Undertake statutory responsibilities and exercise delegations under the Care and Protection of Children Act in accordance with

departmental policies and procedures.
4. Ensure the availability of reliable data through the accurate and timely recording of case records and client information on the agency’s

case management systems.
5. Assist in delivering the Department’s statutory welfare group responses in accordance with the Emergency Management Act.
6. Actively participate in the departments roster program and after-hours service.
Selection criteria
Essential
1. Demonstrated experience working with vulnerable families and young people, skills in the assessment of family and community

dynamics, the application of appropriate welfare and counselling interventions, including a high-level ability to conceptualise and
analyse information.

2. A demonstrated commitment to cultural safety and providing culturally responsive services to young people and families including
knowledge and understanding of Aboriginal culture,



family and community structures and demonstrated understanding of the historical
and current factors that impact on Aboriginal people.

3. Sound decision-making and problem-solving skills and an ability to provide individualised case management to improve outcomes for
vulnerable families.

4. Highly developed written and verbal communication skills, as well as interpersonal skills and the ability to build positive working
relationships and engage with a diverse stakeholder group.

5. Demonstrated ability to apply the provisions of relevant legislation in working with children, families and individuals on voluntary and
statutory bases.

6. Demonstrated organisation skills, with the ability to manage high volume workloads and work under pressure in a fast-paced
environment.

7. Demonstrated ability to work effectively in a multidisciplinary team workplace, including fostering a positive team culture and
ensuring all staff uphold a commitment to ethical conduct, respect and accountability, while remaining resilient in a challenging
environment.

Desirable
1. Certificate IV in Youth Work, Community Services, or another relevant field.
Further information
1. The recommended applicant will be required to hold a current NT Drivers licence, current Working with Children Clearance notice and

undergo a criminal history check. A criminal history will not exclude an applicant from this position unless it is a relevant criminal
history.

2. The successful applicant will be required to participate in a roster program and to travel to regional and/or remote locations, as
required.

📌 Family and Youth Support Officer (Katherine)
🏢 Department of Children & Families
📍 Katherine