We are seeking a friendly, professional and highly organised Reception/Admin Staff Member to join our team.

About the role:

Hours: Monday - Friday 8am-6pm. __________________________________

As the first point of contact for our patients, you will play an important role in creating a welcoming and positive experience. You will be responsible for providing excellent customer service, managing appointments, maintaining accurate patient records and supporting the day-to-day operations of the practice. No previous experience is required! We are happy to provide full on the job training for the right candidate.

Key responsibilities:

- Answering and making phone calls
- Scheduling appointments and organising patient data using practice management software
- Answering emails and organising the inbox
- Maintaining balanced and productive patient books
- Answering patient queries, making follow up calls and communicating between the clinician and patient
- Assisting the clinician in writing e-mails and letters
- Liaising with other clinic services e.g. IT support
- Following up on referrals and requests from dentists




- Processing payments

About you:

No experience required, but administrative, dental and endodontic experience is a plus.

- Friendly with good phone manner
- Good written and verbal communication skills
- Helpful by nature, ready to assist patients in your best capacity
- Good problem-solving skills and willing to learn about the root canal process
- Organised, punctual and task-oriented
- Positive attitude, a team player with integrity

Benefits:

- Work in a friendly, close-knit team
- Fixed hours, no weekends
- Modern, well-equipped practice
- Free macarons baked by Dr Chan, and occasional free dinners with the team

About us:

Jimmy's Endodontics is the practice of Dr Jimmy Chan, specializing in advanced root canal treatments, endodontic retreatments, and microsurgical procedures. We are a caring and skilled small team, who pride ourselves in our careful attention to patients' individualised needs.

Pay: $35.00 – $40.00 per hour

Work Location: In person

📌 Dental Receptionist/Administrator (Maroubra)
🏢 Jimmy's Endodontics
📍 Maroubra