Kangaroo International College is seeking a dedicated and detail-oriented Student Support/Finance Officer to join our team. This position is integral to ensuring the smooth operation of student services and administration within our Registered Training Organisation (RTO).

You will be responsible for managing student data, coordinating classes, and providing exceptional support to our students, agents, and team members.

Key Responsibilities:

Student Management

- Manage student data entry using the student management system Axcelerate.
- Monitor and ensure student attendance and course progress compliance.
- Respond to and manage a range of student enquiries and issues promptly and professionally.
- Liaise with student recruiting agents to address enquiries and provide support.
- Coordinate and schedule classes, ensuring timely communication with trainers and students.

Fee Management

- Manage the collection of student fees, monitor payment schedules, and follow up on overdue accounts to ensure timely payments.

Accounts Payable & Receivable

- Process day-to-day transactions, reconcile ledgers, and maintain accurate, up-to-date financial records.

Financial Documentation

- Maintain detailed and compliant financial records, ensuring all transactions are accurately documented.

Financial Controls

- Ensure effective operation of financial controls for payroll, purchasing, general ledger, asset registers, debtors, and accounts payable.

Financial Reporting

- Assist in preparing monthly, quarterly, and annual financial reports,



including income and expenditure analysis for internal review.
- Provide support to the Management Team as needed.

Compliance

- Stay updated on regulatory requirements and industry standards to ensure our organization's compliance with them.
- Collaborate with internal and external stakeholders to promptly resolve compliance-related issues.

To excel in this role, you must demonstrate:

- Excellent interpersonal and relationship-building abilities.
- Robust proficiency in Microsoft Office Suite and general computer skills.
- Exceptional attention to detail with a focus on accuracy.
- Excellent time management and organisational skills.
- Minimum 2+ years of experience in a similar role, preferably within an RTO or education environment.
- Self-motivated and capable of working independently.
- A proactive learner willing to adopt new systems and processes.
- A strong work ethic and dedication to achieving high standards.
- Self-Initiative and ability to Multitask.
- Great communication and customer service skills.
- Must have fulltime work rights.

Why Join Us?

At Kangaroo International College, we are committed to providing an inclusive and supportive environment where your contributions make a meaningful impact. You will have the opportunity to grow professionally while supporting students in achieving their educational goals.

Pay: $55,000.00 – $65,000.00 per year

Experience:

- RTO: 2 years (Preferred)

Work Authorisation:

- Australia (Preferred)

Work Location: In person

📌 Student Support Officer (Melbourne)
🏢 Kangaroo International College
📍 Melbourne