Overview

We take pride in delivering high-quality renovation and building projects, providing excellent customer service and maintaining strong relationships with our clients, suppliers and tradespeople.

We are looking for a motivated, organised and reliable team member who takes pride in their work and enjoys being part of a small, close-knit team. We value accuracy, communication, accountability and a positive attitude. Our office plays an important role in keeping the business running smoothly, ensuring our projects are well supported and our clients receive a professional experience from their first enquiry through to project completion.

We aim to create a positive working environment where people are supported, encouraged to develop their skills and recognised for their contribution to the business.

Position Overview

- Position Status: Receptionist / Accounts
- Reporting To: Operations Manager / Director
- Liaise With: Management, project managers, supervisors, tradespeople, clients, suppliers and subcontractors.
- Expected Hours: 8am to 3pm Monday to Friday.
- Pay/Rate: Negotiable based on experience and capability.

Role Summary

The Receptionist / Accounts will be responsible for managing the front-of-office including meet and greet clients and provide accurate and timely accounts and administrative support to the business.

This role is important in ensuring accounts are kept up to date, suppliers and customers are communicated with professionally, payroll is processed accurately and management has the administrative support required to keep projects and business operations running efficiently.

Responsibilities

Reception and Customer Service

- Answer incoming phone calls promptly and professionally, directing enquiries to the appropriate person.
- Greet clients, visitors, suppliers and tradespeople in a friendly and professional manner at all time.
- Monitor and manage incoming emails, responding where appropriate and forwarding enquiries to the relevant team members.
- Maintain a professional and organised reception area and general office environment.
- Take accurate messages and ensure important enquiries and information are passed on promptly.

Accounts Payable and Accounts Receivable

- Process supplier invoices accurately by there due dates and ensure they are allocated to the correct accounts, projects and cost codes.
- Check supplier invoices against purchase orders, delivery dockets and approvals where required.
- Prepare supplier payments and assist with managing payment schedules.
- Prepare and issue customer invoices in a timely manner, ensuring all supporting information is received.




- Monitor outstanding customer accounts and follow up overdue payments professionally.
- Reconcile supplier statements and investigate any discrepancies.
- Assist with bank reconciliations and general bookkeeping.
- Ensure all financial transactions and supporting documentation are recorded and filed correctly.

Payroll and General Administration

- Process payroll accurately and on time, including collecting and checking timesheets and relevant employee information.
- Create and manage purchase orders, ensuring purchases are correctly recorded against the relevant projects.
- Assist with supplier management, including maintaining supplier details, processing documentation and communicating with suppliers.
- Maintain accurate electronic and physical filing systems, ensuring important business and project documents are accessible.
- Provide general administrative support to management, project managers and the wider team as required.
- Assist with maintaining spreadsheets, databases, employee records and other business documentation.
- Help maintain and improve office procedures, systems and processes to improve efficiency and accuracy.
- Identify and communicate any outstanding accounts, discrepancies, missing paperwork or administrative issues to management promptly.
- Maintain confidentiality when handling customer, employee and financial information.

Key Performance Indicators (KPIs)

Success in this role will be measured through the following outcomes:

- Accounts and Invoicing: Customer invoices are processed within 24–48 hours of receiving all required information, with supplier invoices entered accurately and in a timely manner.
- Accounts and Reconciliations: Bank reconciliations and supplier statement reconciliations are completed by the required monthly deadlines, with discrepancies identified and followed up promptly.
- Payroll and Administration: Payroll is processed accurately and on time for every pay cycle, with timesheets, purchase orders and relevant administrative records kept up to date.

Additional expectations include:

- Qualified and timely communication with customers and suppliers.
- Consistent follow-up of overdue customer accounts.
- Accurate purchase order and invoice allocations to individual projects.
- Maintaining organised and up-to-date electronic and physical filing systems.




- Providing reliable administrative support to management and project teams.

Future Possibilities & Career Development

Personal Development and Training

The business supports ongoing development and training to help you grow in the role and improve your skills.

Training opportunities may include:

- Accounting and bookkeeping software.
- Payroll systems and processes.
- Construction and project administration.
- Microsoft Excel and other Microsoft Office applications.
- Accounts management and financial reporting.
- Improvements to internal systems and procedures.

Career Development

As the business grows, there may be opportunities to develop further into roles such as:

- Senior Accounts Clerk.
- Accounts and Administration Manager.
- Office Manager.
- Financial Administration Coordinator.
- Business Support Manager.

We encourage team members to take ownership of their responsibilities, contribute ideas and develop their skills as the business evolves.

Personal Attributes

- Reliable, punctual and well organised.
- Friendly and professional telephone manner.
- Excellent communication and listening skills.
- Strong attention to detail and accuracy.
- Honest, trustworthy and able to maintain confidentiality.
- Comfortable working with numbers and financial information.
- Proactive and able to use initiative.
- Positive attitude and willingness to learn.
- Able to manage competing priorities and meet deadlines.
- Enjoys working as part of a team and supporting others.
- Able to follow systems and procedures while identifying opportunities for improvement.
- Flexible and adaptable when business priorities change.
- Takes pride in producing high-quality work.

Experience and Skills

The following experience and skills are desirable:

- Previous experience in reception, accounts or administration.
- Experience in the renovation or building industry preferred but willing to look at all applicants with the right experience in other industries and the right attitude.
- Experience with accounts payable and accounts receivable.
- Experience with payroll processing.
- Understanding of bank reconciliations and general bookkeeping.
- Experience using Xero or similar accounting software.
- Competent with Microsoft Office, particularly Excel, Word and Outlook.
- Experience with purchase orders and supplier invoice processing.
- Previous experience in a building, construction or renovation business would be an advantage.
- Experience with social media posts and replies to prospective clients that contact us through social media
- Website design and updates

Pay: $60,000.00 – $80,000.00 per year

Work Location: In person

📌 Receptionist/Accounts (Canning Vale)
🏢 Kingdom Cabinets
📍 Canning Vale