- Fixed-term | Up to full-time | Up to 12 months
- Based at the Victorian Pride Centre, St Kilda

Make a real difference in your community.

We are seeking two experienced and compassionate Case Managers to join the Pathways Program within Better Health Network’s RhED Program.

These fixed-term positions, available for up to 12 months and up to full-time hours, provide person-centred, outreach-based case management to current and former sex workers, supporting people to navigate complex service systems, overcome barriers to accessing support and achieve their individual goals.

As a not-for-profit organisation, Better Health Network supports people and families at different stages of life and works with communities to strengthen health and wellbeing. We believe that better health and wellbeing is built around community.

Case Manager – Pathways Program

- Two positions available
- Fixed-term | Up to full-time | Up to 12 months
- Based at the Victorian Pride Centre, St Kilda

Make a real difference in your community.

We are seeking two experienced and compassionate Case Managers to join the Pathways Program within Better Health Network’s RhED Program.

These fixed-term positions, available for up to 12 months and up to full-time hours, provide person-centred, outreach-based case management to current and former sex workers, supporting people to navigate complex service systems, overcome barriers to accessing support and achieve their individual goals.

As a not-for-profit organisation,



Better Health Network supports people and families at different stages of life and works with communities to strengthen health and wellbeing. We believe that better health and wellbeing is built around community.

About The Role

As a Case Manager – Pathways Program, you’ll work within RhED, a specialist program providing health promotion, education, advocacy and support to people working in the sex industry across Victoria. Working within a social model of health, you’ll support people who may experience multiple barriers to accessing services and participating in community life.

Your Responsibilities Will Include

- Providing person-centred, trauma-informed and outreach-based case management to current and former sex workers.
- Managing a complex and dynamic caseload, including assessment, case planning, regular review, transition and case closure.
- Providing information, referrals, advocacy, practical assistance and psychosocial support.
- Supporting clients experiencing complex issues, including mental and physical health concerns, alcohol and other drug use, homelessness, family violence and financial hardship.
- Developing and reviewing individualised support plans based on client-identified goals, priorities and needs.




- Providing sex worker-informed support, including safety planning, harm reduction information, industry information, advocacy and referrals.
- Building effective referral networks and working collaboratively with external services to improve client outcomes.
- Maintaining accurate, timely and confidential case records and contributing to program reporting.
- Participating in after-hours service delivery as required, including evening brothel outreach and the Hustling 2 Health Friday night drop-in service.

About You

You’ll be an experienced case management professional who is committed to social justice, human rights, harm reduction and delivering respectful, person-centred support to people experiencing marginalisation and complex needs.

To Be Successful, You’ll Bring

- Relevant tertiary qualifications in Social Work, Community Development, Community Services, Criminology, Psychology, Counselling or a related discipline.
- Demonstrated case management and assessment experience working with people experiencing marginalisation, disadvantage and complex needs.
- Experience working within a trauma-informed framework and an understanding of the impacts of stigma, discrimination, criminalisation and systemic barriers.
- Robust advocacy, risk assessment and risk management skills, including an understanding of the MARAM Framework.
- An understanding that sex work is work, together with knowledge of the diversity of the sex industry and the legislative environment relating t

📌 Case Manager, Pathways Program (St Kilda)
🏢 Better Health Network
📍 St Kilda