About the Role

Join the team at Sydney Seaplanes as part of our Seaplane Operations & Ground Crew, based at our iconic waterfront terminal in Rose Bay.

This is a unique opportunity to work in a dynamic aviation and marine environment, playing an essential role in the safe and efficient operation of our daily seaplane flights.

You’ll be involved in a variety of responsibilities, from aircraft handling and marine operations to passenger services and operational coordination.

We’re looking for a reliable, motivated and hands-on individual who takes initiative, works well under pressure and enjoys being part of a busy operational environment.

Key Responsibilities

- Assist with the safe arrival, docking, departure and dispatch of seaplanes.
- Conduct aircraft refuelling in accordance with established safety procedures.
- Monitor aircraft movements, including take-offs, landings and flight tracking.
- Conduct passenger pre-flight safety briefings.
- Manage passenger check-in, boarding and customer enquiries.
- Deliver exceptional customer service to ensure a safe and memorable passenger experience.
- Maintain the cleanliness, presentation and general upkeep of the terminal, docks, vessels and surrounding areas.
- Assist with internal and external aircraft cleaning.
- Complete daily operational paperwork and administrative tasks.
- Support the Reservations team with customer enquiries, bookings and general duties when required.
- Work collaboratively with pilots, reservations staff and management to ensure smooth daily operations.
- Comply with all relevant aviation, marine, workplace health and safety regulations, company policies and operational procedures.

What We’re Looking For

- Previous experience in aviation ground operations, airline customer service, marine operations,



hospitality or a similar operational role is highly regarded.
- Strong communication and interpersonal skills with a customer-focused approach.
- Excellent organisational skills, attention to detail and the ability to prioritise tasks in a fast-paced environment.
- A proactive attitude with the ability to identify and complete tasks without constant supervision.
- A reliable, adaptable and hardworking approach to daily responsibilities.
- Confidence working independently and as part of a small team.
- Physically capable of undertaking hands-on duties in an outdoor waterfront workplace.
- Comfortable working around water and a competent swimmer.
- A current NSW Boat Licence or willingness to obtain one.
- Availability to work weekends, public holidays and additional hours when operationally required.
- A strong commitment to safety, following procedures and maintaining high operational standards.

Previous aviation or marine experience is an advantage, but not essential. We value reliability, initiative, a strong work ethic and a willingness to learn.

Why Join Sydney Seaplanes?

- Work in one of Sydney’s most unique aviation environments, overlooking Rose Bay.
- Gain hands-on experience working with seaplanes and marine vessels.
- Enjoy a varied role where no two days are the same.
- Become part of a close-knit team supporting an established Sydney aviation business.

Develop valuable skills across aviation ground operations, marine operations and customer service.

Pay: $60,000.00 – $80,000.00 per year

Benefits:

- Employee discount

Application Question(s):

- Are you a competent swimmer?
- Are you available all weekends?

Licence/Certification:

- Boat licence (Preferred)

Work Authorisation:

- Australia (Required)

Work Location: In person

📌 Seaplane Operations & Ground Crew (Rose Bay)
🏢 Sydney Seaplanes
📍 Rose Bay