About the role

We are seeking a Retail Sales Assistant to join the team at On the Lane Swimwear and Clothing in Broome, WA. This is a full-time position offering an exciting prospect to be part of our retail operations in Western Australia's vibrant Kimberley region. As a Retail Sales Assistant, you will play a vital role in delivering exceptional customer service and driving sales performance. Your contributions will directly impact customer satisfaction, store operations, and overall business success. This role is based in our Broome location and offers the chance to work in a dynamic retail environment where your dedication to service excellence truly matters.

What you'll be doing

- Greeting customers warmly and providing knowledgeable product information to assist with purchasing decisions
- Processing sales transactions accurately and efficiently using point-of-sale systems
- Maintaining store presentation by restocking shelves, organising displays and ensuring merchandise is clearly priced and positioned
- Handling customer enquiries and resolving concerns with professionalism and empathy
- Assisting with inventory management, including stock counts and monitoring stock levels
- Promoting special offers, loyalty programmes and new products to enhance customer engagement
- Maintaining a clean, safe and welcoming store environment for all customers
- Supporting the wider team to achieve sales targets and store objectives
- Following company policies and procedures, including health and safety protocols

What we're looking for

- Previous retail or customer service experience, preferably in a sales environment
- Strong communication skills with the ability to interact effectively with diverse customers




- A genuine passion for providing excellent customer service and creating positive shopping experiences
- Reliability and the ability to work flexibly, including weekends and public holidays as required
- Basic numeracy skills and comfort using point-of-sale and retail systems
- Attention to detail and organisational ability to manage multiple tasks
- A positive, collaborative attitude and willingness to contribute as part of a team
- Ability to stand for extended periods and perform physical tasks such as lifting and stocking
- Problem-solving skills and the ability to handle challenging situations with professionalism

What we offer

- Competitive remuneration package reflecting your skills and experience
- Staff discounts on our products and services
- A supportive and inclusive workplace culture that values team collaboration
- Opportunities for advancement within our retail operations
- Flexible working arrangements where possible to support work-life balance

About us

We are committed to delivering quality retail experiences and products to our customers across Western Australia. We pride ourselves on fostering a welcoming environment where customers feel valued. Our mission is to create a retail experience that exceeds expectations, and we achieve this through the dedication and professionalism of our team. We believe in supporting our staff, promoting inclusivity, and building long-term relationships with our communities. We are proud to operate in Broome and contribute to the local business landscape.

Apply now

If you are an enthusiastic and customer-focused individual ready to make a positive impact in a retail environment, we would love to hear from you. Please submit your application today and join the On the Lane Swimwear and Clothing team in Broome

Pay: $26.44 – $30.00 per hour

Expected hours: 38.0 per week

Work Location: In person

📌 Retail Sales Assistant (Broome)
🏢 ON THE LANE
📍 Broome