Ballajura Medical Centre is seeking an experienced, energetic, and motivated Medical Receptionist for a casual role in our practice. Our clinic has great GP’s and friendly welcoming staff.

We are seeking someone who enjoys working with people, thrives in a busy environment and understands the importance of creating a positive experience for every patient.

About the Role

As the first point of contact for our patients, you will play an important role in ensuring the smooth day-to-day operation of our medical practice.

Your responsibilities will include:

- Greeting patients and providing friendly, professional customer service.

- Answering telephone calls and managing patient enquiries.

- Booking, confirming and managing patient appointments.

- Processing patient registrations and maintaining accurate medical records.

- Processing Medicare claims, patient payments and private billing.

- Managing incoming and outgoing correspondence, referrals and medical documentation.

- Assisting with patient recalls, reminders and follow-up appointments.

- Providing administrative support to doctors, nurses and the practice management team.

- Maintaining patient confidentiality and a professional reception environment.

About You

We are looking for someone who:





- Has excellent communication and interpersonal skills.

- Is organised, reliable and has strong attention to detail.

- Can multitask and remain calm in a busy environment.

- Is confident using computers and learning new systems.

- Works well independently and as part of a team.

- Demonstrates empathy, discretion and a patient-focused approach.

- Takes initiative and has a positive, professional attitude.

Essential Requirements

- Previous experience in medical reception or a general practice setting is essential.

- Experience using Best Practice medical software is highly desirable.

- Knowledge of Medicare billing and general practice procedures.

- Excellent communication, organisational and interpersonal skills.

- A skilled, friendly and patient-focused approach.

- The ability to work efficiently in a fast-paced medical environment while maintaining accuracy and confidentiality.

Why Join Ballajura Medical Centre?

- Be part of an established, friendly and supportive team.

- Work alongside experienced doctors, nurses and administrative staff.

- Make a meaningful contribution to patients' healthcare experiences.

- Enjoy a varied and rewarding role within a general practice environment.

📌 Medical Receptionist (Ballajura)
🏢 Ballajura Medical Centre
📍 Ballajura