03 Nov
|
Page Group Australia
|
Adelaide
03 Nov
Page Group Australia
Adelaide
We are seeking a highly organised and customer-focused Sales & Order Coordinator to join our team. This role plays a vital part in supporting the sales process from initial quotation through to order completion and operational handover, ensuring a seamless experience for both customers and internal stakeholders.
Client Details
Our client is a leading provider of fleet intelligence and asset management technology, helping businesses across transport, logistics, construction and field services operate more safely and efficiently. Leveraging cutting-edge AI, telematics and IoT solutions, our client delivers real-time visibility and data-driven insights that support smarter operations and better business outcomes.
Description
Working closely with Sales, Finance, Operations, Implementation and other key teams, you will be responsible for coordinating orders, maintaining accurate customer and asset information, and ensuring all requirements are in place to support successful delivery. This is an excellent opportunity for someone who enjoys working in a fast-paced workplace, has strong attention to detail, and takes pride in delivering outstanding customer service.
- Prepare and issue customer quotations in line with approved pricing, products and commercial agreements.
- Monitor and follow up outstanding quotations, working alongside the Sales team to progress opportunities and customer decisions.
- Process customer orders while ensuring all purchase orders, pricing, product details, quantities and supporting documentation are accurate and complete.
- Maintain accurate and up-to-date records within Salesforce and other business systems, including opportunities,
activities and order information.
- Coordinate maintenance requests with customers and internal teams, ensuring all necessary documentation and information is available.
- Provide relevant customer and order information to internal teams to support billing, implementation, service delivery and customer support activities.
- Respond to customer enquiries relating to quotations, orders and maintenance activities, ensuring timely and professional communication.
- Proactively identify and resolve issues that may impact order delivery, customer outcomes or operational efficiency.
Profile
- Exceptional attention to detail with a strong focus on accuracy and data integrity.
- Strong written and verbal communication skills, with the confidence to engage professionally with customers and internal stakeholders.
- Ability to build strong working relationships across different departments, communicate effectively with stakeholders, and are always willing to support colleagues to achieve shared outcomes.
- A growth mindset, with a willingness to embrace new ideas, learn from others, and continually develop skills and knowledge.
- Experience using CRM platforms and business systems, with Salesforce experience highly regarded.
Job Offer
- Permanent Chance - Immediate Start.
- Enjoy genuine work-life balance with the flexibility to work from home 2-3 days per week.
- Adelaide CBD Office Location.
- Enjoy the support of an experienced team while building your skills and advancing your career within a growing organisation.
To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Georgia Taylor.
📌 Sales & Order Coordinator (Adelaide)
🏢 Page Group Australia
📍 Adelaide