About the role

We are looking for a capable and detail-driven Marketing Co-ordinator to support two purpose-led Australian brands, Able Foods and Tender Loving Cuisine (TLC). This role has a strong focus on communications, brand consistency, and customer journey marketing. You will play a hands-on role in making sure everything we say, write, and deliver is clear, accurate, and on brand, across digital, print, and customer touchpoints. You will work closely with our Customer Service and Customer Experience teams, supporting lead generation, customer nurturing, promotions, and the day-to-day execution of marketing activity. You will also support the Product team with administration, systems and cross-functional liaison, helping current and existing meals move smoothly from development through to customers.

Key responsibilities

- Design, develop, and maintain sales and marketing collateral, including brochures, leaflets, welcome packs, presentations, and promotional materials
- Ensure all customer and stakeholder communications are aligned to brand positioning, tone of voice, and messaging frameworks for Able and TLC
- Support brand storytelling through case studies, awards submissions, and content development
- Act as a brand guardian, identifying and correcting inconsistent or off-brand communications
- Support customer engagement across the full journey, including onboarding, nurture, retention, and re-engagement
- Manage and support customer communications including newsletters, SMS, and automated journeys
- Work with CRM and marketing automation platforms (including Salesforce and Pendula) to support customer journeys and maintain data accuracy
- Co-ordinate marketing campaigns across digital, print, and customer channels




- Maintain and update website content across Able and TLC
- Provide administrative support to the Product team, including maintaining product records, specifications, menu lists and meal information across Able Foods and TLC

About you

- Experience in a marketing or communications co-ordinator role
- Solid written communication skills with excellent attention to detail
- Experience using CRM and marketing automation platforms such as Salesforce, Pendula, or similar
- Practical experience updating websites using WordPress or a similar CMS
- Strong organisational and project co-ordination skills
- Comfortable managing product information, data and administrative systems, ideally in a food, FMCG or similar environment
- Highly organised and dependable
- Brand-focused and customer-led
- Calm, practical, and solutions-oriented
- NDIS Worker Screening Checks (NDISWSC) required

About us

FP Ability brings together two specialist meal preparation and delivery brands, Able Foods and Tender Loving Cuisine (TLC), backed by For Purpose Investment Partners, one of Australia's leading impact investment firms. Together, Able Foods and TLC deliver more than 24,000 meals each week across aged care, NDIS and the broader care economy. Able Foods supports Australians with disability by delivering nutritious, tailored meals that help remove barriers and support independence, choice and dignity. Tender Loving Cuisine (TLC) specialises in home-style comfort meals for older Australians, with over 30 years of experience. FP Ability is a purpose-led organisation with a strong, people-first culture. We value collaboration, inclusion and accountability, and we are committed to creating an workplace where every team member feels supported and empowered to do meaningful work.

📌 Marketing Co-ordinator (Five Dock)
🏢 Able Foods
📍 Five Dock