- Opportunity to grow your career with an expanding National business
- Start ASAP
We’re seeking a confident Telesales professional to drive new referral business through high-volume outbound calls and support the onboarding of new NDIS clients into our services.
This role blends outbound sales, relationship management, and structured intake work, with a strong focus on conversion, follow-up, and a positive onboarding experience.
What you’ll do
- Make 50-60 outbound calls per day with the expectation of min. 2 hour talk time per day
- Build strong relationships with potential clients, identify referral needs, promote available services, and convert opportunities into confirmed NDIS referrals.
- Manage follow-ups via calls, email, and SMS
- Guide participants and families through the onboarding process
- Maintain accurate CRM records and hand over onboarded participants to clinical teams
What we’re looking for
- Proven experience in telesales or high-volume outbound calling
- Demonstrated ability to meet KPIs through persistence, resilience, and a numbers-focused approach.
- Explicit, confident communication with a people-centred approach
- Highly organised and comfortable working remotely
- CRM and Microsoft Office experience
- Experience in disability, community services, support coordination or the NDIS is an advantage but not essential.
Must be available to start ASAP.
📌 Telesales - NDIS (Brisbane)
🏢 Important Company of the Sector
📍 Brisbane
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