We are seeking an experienced Account Manager to oversee a portfolio of industrial customers while identifying opportunities to expand market share and strengthen customer partnerships. This role focuses on delivering value-driven solutions, maintaining key stakeholder relationships, and supporting long-term business growth.
Key responsibilities
- Develop and maintain relationships with existing key accounts
- Identify opportunities for account growth and cross-selling initiatives
- Conduct regular customer reviews to understand business requirements
- Coordinate with internal departments to ensure successful project and order execution
- Prepare commercial proposals, quotations, and contract negotiations
- Monitor customer performance and implement account development strategies
- Manage customer enquiries and resolve service-related issues
- Maintain customer records, pipeline activity, and reporting within CRM systems
About you
- Experience in customer account management, business development, or industrial sales
- Robust stakeholder engagement and relationship-building abilities
- Commercially minded with a focus on customer retention and growth
- Excellent communication and negotiation skills
- Ability to manage multiple customer projects and priorities
- Experience working with CRM platforms such as Salesforce
- Exposure to manufacturing, engineering, mining, or industrial sectors is advantageous
About us
Join a global supplier of premium steel and metal solutions, partnering with customers across a diverse range of industrial markets. We are committed to delivering technical expertise, quality products, and exceptional customer service.
📌 Southern Region Sales Representative (Sydney)
🏢 voestalpine High Performance Metals
📍 Sydney
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