Regional Coordinator - Sydney (Darlinghurst)

Regional Coordinator - Sydney (Darlinghurst)

03 Nov
|
Royal Academy of Dance
|
Darlinghurst

03 Nov

Royal Academy of Dance

Darlinghurst

About Us:

With over 13,000 members spread across 85 countries, The Royal Academy of Dance (RAD) is one of the largest and most influential dance education and training organisations in the world. Established in 1920, to improve standards and re-invigorate dance training initially within the UK, the Academy helps and encourages its teachers to perfect their teaching skills and pass on this knowledge to their students.

RAD Australia, established in 1935, is currently the largest RAD office outside of the UK, with approx 1,500 members nationally servicing approximately 50,000 dance students each year. Every year more than 21,000 students take RAD exams nationally, and over 8,000 participate in our student events and courses. We have some 100 students studying annually on our Teacher Training programmes and offer a comprehensive Continuing Career development Programme.

Our Vision:

To be a global leader of excellence in dance education, inspiring future
generations of teachers and dancers.

Our values:

We are;

- Creative Innovators

- Champions of Wellbeing

- Open to All

- Happy to Help

- Exceptional Together

About the position;

The Regional Coordinator NSW & ACT is responsible for supporting the management, administration and promotion of Royal Academy of Dance activities, exams and student events in NSW & ACT. This position also coordinates the printing and distribution of certificates and medals Australia wide and internationally. Working closely with the Regional Manager NSW & ACT, the RAD Head of Examinations and Regions and Examinations Coordinator, as well as the Regional Advisory Panel, this position aims to provide a high quality, consistent and valued service to members.

Examinations:





· Co-ordinate, schedule and administer examination tours in Approved Examination Centres and RAD Approved Venues for the region.

· Organise examination schedules, student notifications and examiner itineraries including travel, accommodation and subsistence /salary.

· Maintain and update the RAD database relating to student and teacher records.

· Undertake the role of examination attendant at RAD Approved Venues following examinations attendant procedure.

· Liaise with RAD stakeholders including examiners, regional managers, examinations attendants where required, pianists, teachers & student members of the RAD, and the general public.

· Assist the Regional Manager NSW/ACT where required.

Certificates and Medals:

· Coordinate the printing of certificates and transcripts for exams Australia wide and internationally as directed

· Coordinate the packing and postage of certificates, transcripts and medals Australia wide and internationally as directed

Student Activities and Events:

· Support and assist the Regional Manager NSW & ACT to organise, administer and deliver student events, courses and activities in line with the annual calendar.

Regional Administration and Customer Service:

· In conjunction with the Regional Manager NSW & ACT,



attend and provide support for NSW & ACT Regional Advisory Panel meetings either in person or via video conference.

· Provide customer service support to RAD teachers, members, students and other stakeholders with their general enquiries, responding in a timely fashion to matters arising.

About you:

· Relevant qualifications or equivalent combination of training and experience in project coordination, event coordination, administration and customer service.

· Strong project management and time management skills including working to deadlines, planning and prioritising work, while attending to detail at all times.

· Excellent working knowledge of Microsoft Office (Word, Excel, PowerPoint), as well as booking or ticketing databases and CRMs.

· Excellent communication skills, both written and verbal.

· Capacity to build and maintain good working relationships with a diverse range of people.

· Ability to solve and respond to day-to-day queries and escalate to seek advice and direction when required.

· Strong customer service skills and a commitment to a ‘customer-first’ approach.

· Ability to be flexible with working hours, particularly when delivering key events, work weekends on occasion and travel within NSW & ACT and interstate where required.

· Knowledge or experience of the performing arts and/or not-for-profit sector desirable.

To be eligible for this position:

· Applicants must have existing Australian work rights.

· Staff undertaking this role will be subject to relevant National Police Checks and NSW Working with Children Check.

· Willing to undergo and maintain Basic First Aid certification.

📌 Regional Coordinator - Sydney (Darlinghurst)
🏢 Royal Academy of Dance
📍 Darlinghurst

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