Disability Support Worker

Support24x7 Pty Ltd | Disability Support Services

Location: Multiple locations across Adelaide, South Australia

Employment Type: Casual | Flexible Roster | 24/7 Support Environment

Experience: Minimum of 1 year.

Make a Real Difference – Join the Support24x7 Team!

Are you an experienced, compassionate and reliable Disability Support Worker who genuinely cares about making a positive difference in people's lives?

At Support24x7, we are looking for dedicated Support Workers who are passionate about delivering high-quality, person-centred care to NDIS participants living in Supported Independent Living (SIL) environments and community environments ( CP ) and In Home Care.

We are particularly interested in applicants who have experience supporting participants with complex behaviours, psychosocial disabilities and high personal care needs.

We value workers who are patient, respectful, professional and understand that quality support is about working at the participant's pace, respecting their choices and promoting independence.

Flexibility, reliability and strong communication skills are essential for this role.

About the Role

As a Disability Support Worker, you will provide individualised support to participants with varying physical, intellectual and psychosocial disabilities.

You will be responsible for assisting participants with their daily routines, personal care, community participation and overall wellbeing while maintaining a safe, comfortable and respectful living environment.

Every participant has different needs, preferences and communication styles. We expect our Support Workers to adapt their approach accordingly, allowing participants sufficient time to communicate, make decisions and complete activities without unnecessary pressure.

This position requires applicants who can confidently work across different SIL houses and accommodate a variety of shift patterns.

Key Responsibilities

- Assist participants with morning, afternoon, evening and overnight routines.

- Provide personal care, including showering, dressing, grooming, toileting and continence support.

- Assist with protected manual handling, hoist transfers, repositioning and pressure care in accordance with participant care plans.

- Prepare meals and provide mealtime assistance, supervision and hydration support as per the meal plan.

- Assist with medication in accordance with medication charts, individual care plans and organisational policies.

- Support participants with community access, shopping, appointments and social activities.

- Support participants with complex behaviours and psychosocial disabilities using positive, respectful and person-centred approaches.

- Follow individual support plans, behaviour support plans, risk assessments and relevant care instructions.

- Maintain a clean, hygienic, safe and comfortable living environment.

- Recognise and promptly report changes in participants' health, behaviour and wellbeing.

- Complete accurate, detailed and timely case notes, incident reports, medication records and other required documentation.

- Maintain participant privacy, dignity, confidentiality and professional boundaries.

- Work collaboratively with colleagues,



team leaders, allied health professionals and management.

Essential Skills and Experience

To be successful in this role, you must demonstrate:

- Previous experience in disability support, preferably within a Supported Independent Living environment.

- Experience supporting participants with complex behaviours and behaviours of concern.

- Experience supporting participants with psychosocial disabilities and mental health support needs.

- Strong practical skills in personal care, continence support and safe manual handling.

- Confidence in following medication procedures and participant-specific care plans within your training and authorisation.

- Excellent written and verbal English communication skills, including the ability to prepare qualified case notes and incident reports.

- A calm, patient and respectful approach, particularly when supporting participants who require additional processing or decision-making time.

- The ability to recognise and respond appropriately to changes in participant behaviour, health and wellbeing.

- A strong understanding of participant choice, control, dignity, privacy and independence.

- Reliability, punctuality, accountability and the ability to work independently and as part of a team.

- Willingness to follow organisational policies, NDIS Practice Standards and participant support requirements.

Work Location and Shift Flexibility – Essential

This position requires flexibility across multiple work locations and shift times.

Successful applicants must:

- Be willing and able to work across various Support24x7 SIL houses and service locations.

- Be available for a variety of shifts, including mornings, afternoons, evenings, active overnight shifts, sleepovers, weekends and public holidays.

- Be comfortable working with different participants and adapting to their individual routines and support requirements.

- Be able to fulfil agreed roster commitments and communicate availability clearly.

- Be willing and available to work short shifts, broken shifts (split shifts), and varying roster patterns.

Please note: This role is not suitable for applicants who are only available for one specific shift type or who are unwilling to work across different locations or who can not work short shifts.

Shift allocations will depend on participant needs, employee availability and operational requirements.

Mandatory Qualifications and Checks ( Maintain the

Applicants must hold or be able to obtain the following before commencing relevant duties:

- Certificate III in Individual Support, Disability or Community Services ( minimum ) or willingness to obtain with in first 6 months of commecement of employment.

- Current NDIS Worker Screening Clearance.

- Working with Children Check, where required.

- Current First Aid Certificate.

- Current CPR Certificate.





- Manual Handling training and demonstrated competency.

- Medication Administration or Medication Assistance training relevant to assigned duties.

- Completion of required NDIS Worker Orientation Modules and organisational training.

- Current driver's licence where driving is required.

- Appropriate vehicle insurance if using a personal vehicle for participant support.

- Additional participant-specific training and competency assessments where required.

Desirable Skills and Experience

The following skills are highly regarded but not mandatory:

- Diabetes Management and Insulin Administration: Knowledge or experience in blood glucose monitoring, diabetes management and insulin administration.

- Stoma Care: Knowledge or practical experience in stoma care, including hygiene, monitoring and assisting with stoma appliances.

- Experience supporting participants with high-intensity daily personal activities.

- Experience supporting participants with complex physical disabilities and mobility requirements.

- Relevant qualifications such as Certificate III in Individual Support, Disability or Community Services.

Additional training, competency assessment and appropriate authorisation are required before undertaking specialised care duties.

What We Offer

- A supportive and professional team workplace.

- Opportunities to work with participants with diverse support needs.

- A variety of shifts across multiple SIL locations.

- Opportunities to develop practical skills and gain experience in complex disability support.

- Ongoing organisational training and professional development.

- Employment conditions and remuneration in accordance with the applicable industrial instrument, including the SCHADS Award where applicable.

How to Apply

Ready to make a difference? We want to hear from you!

Please apply through SEEK by submitting your updated resume and a brief cover letter.

Your Application Must Include:

1. Relevant Experience: Outline your disability support experience, particularly in SIL, complex behaviours and psychosocial disability.

2. Qualifications and Checks: Provide details of your NDIS Worker Screening Clearance, First Aid, CPR, manual handling and medication training.

3. Shift Availability: Clearly state your availability for morning, afternoon, evening, overnight, weekend and public holiday shifts.

4. Location Flexibility: Confirm your willingness to work across multiple Support24x7 locations.

5. Additional Skills (Optional): Mention any experience in insulin administration, diabetes management, stoma care or other complex support requirements.

Important: Applicants who do not address the essential requirements, particularly shift availability, location flexibility and relevant disability support experience, may not be shortlisted.

Only shortlisted applicants will be contacted.

Support24x7 is committed to providing safe, respectful and person-centred disability support. We welcome applications from suitably qualified people who share our commitment to participant choice, dignity, independence and quality of life.

Join Support24x7 – Supporting Choice, Promoting Independence, Making a Difference.

📌 Disability Support Worker (Adelaide)
🏢 Support24x7
📍 Adelaide