About Us:

Ormina Tours is a luxury tour operator specialising in small group and private journeys throughout Europe. We are an Australian company, established in 1971, serving a network of travel advisors throughout Australia and New Zealand, as well as direct guests residing throughout the world.

As our business continues to grow, we are seeking an experienced Senior Accounts Officer - Accounts Payable & Receivable to support the day-to-day accounting operations of the business. This role is responsible for ensuring supplier payments, customer receipts, trust accounting transactions and related finance administration are processed accurately, efficiently and in accordance with company procedures.

Reporting into the Finance Controller and working closely with the wider operations team, this role plays an important part in maintaining strong financial controls, supporting supplier relationships, managing customer receipts and ensuring the accuracy and integrity of financial information.

Our motto is that “work needs to fit in with life” and we offer flexible working arrangements. This role is intended for a Perth-based finance qualified. The role is primarily home-based with attendance at in-person meetings, training sessions and team activities as required.

We recognise that workflow fluctuates throughout the year. While the role is structured as a 0.8 FTE position, flexibility is available by mutual agreement to reduce working hours during lower activity periods, particularly throughout December and January, with corresponding flexibility to support higher activity periods at other times of the year.

Key Responsibilities

Accounts Payable (~70%)

- Review, manage and process European Supplier invoices pertaining to our guest bookings, in accordance with company procedures and payment terms.

- Checking the accuracy of supplier invoices against our internal booking system is the final confirmation of services booked for our guests and therefore is a critical contribution to our guest’s customer experience.

- Manage and process supplier credits and refunds.





- Follow up final invoices from suppliers, where supplier proforma invoices have been received.

- Liaise with our European based Coordination and Fulfilment Team to clarify services booked with suppliers, as required.

- Ensure internal controls are adhered to in relation to new supplier verification and/or changed bank account details.

- Resolve invoice, payment and reconciliation issues with suppliers in a timely manner.

- Perform supplier statement reconciliations and investigate discrepancies.

- Assist the Financial Controller with processing of any non-booking related payments, as needed.

Accounts Receivable (~10%)

- Allocate customer receipts to applicable bookings.

- Investigate and resolve unreconciled customer transactions.

- Monitor outstanding accounts receivable balances and issue timely reminders, per company guidelines.

- Conduct timely collection follow-up for overdue invoices and liaise with customers, agents and internal stakeholders regarding outstanding payments.

Trust Accounting & Transaction Processing (5%)

- Upload trust account payments for European supplier payments (AP) and booking receipts and refunds (AR) into the booking system.

- Assist in maintaining accurate trust accounting records and balances for individual guest bookings.

- Support trust account reconciliations and investigation of discrepancies as required.

Credit Card Clearance & Administration (5%)

- Process and clear booking related credit card transactions against the relevant client booking.

- Investigate and resolve unmatched transactions.

- Follow up receipts for booking and non-booking related credit card transactions.

Other (~10%)





- Support the Finance Controller with ad hoc finance and administration tasks as required, including Xero coding as needed.

- Identify opportunities to improve finance processes, controls and efficiency.

Success in this role will be demonstrated through:

- Timely and accurate processing of supplier invoices and payments.

- Accurate allocation of customer receipts.

- Strong management of outstanding receivables.

- Maintenance of accurate trust accounting records.

- Effective supplier and customer relationships.

- Identification and implementation of process improvements.

Skills & Experience:

Personal qualities:

- High attention to detail and strong accuracy skills.

- Strong organisational and time management abilities.

- Ability to manage multiple competing priorities.

- Proactive and solutions-focused approach.

- Strong problem-solving and analytical skills.

- Excellent verbal and written communication skills.

- Strong customer service mindset when dealing with suppliers and customers.

- Ability to maintain confidentiality and professionalism.

- Comfortable working within a growing business workplace.

- Comfortable taking ownership of tasks and working independently, while knowing when to seek input or escalate issues.

- Ability to work in a relatively horizontal management structure and close-knit team

- Passion for travel and a genuine interest in the travel industry

Professional Experience

- 8+ years' experience in AP/AR, bookkeeping or finance administration roles.

- Demonstrated experience using Xero.

- Strong understanding of supplier payments, debtor management, reconciliations and reporting.

- Strong Excel skills.

- Experience processing international supplier payments and dealing with overseas suppliers is highly desirable.

- Experience in the travel industry is desirable, but not compulsory.

- Experience with CRM platforms is desirable, with the ability and willingness to use Microsoft Dynamics and SharePoint.

- Full working rights in Australia

📌 Senior Accounts Officer - Accounts Payable & Receivable (Perth)
🏢 Ormina Tours
📍 Perth