AI Job Summary
Experience in customer service, call centre, bookings or administration roles.
Experience coordinating and scheduling appointments using internal digital systems.
Experience liaising with hospitals, referrers, clinicians and patients.

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Role Type : In office - Permanent - Full-time - Associate

Description : Join Australia’s Leading Digital Health Services Team

Telecare is a quick-growing digital health company delivering high-quality telehealth services nationwide. We partner with hospitals, clinicians and patients to coordinate care efficiently through innovative technology and a highly responsive service team.

We’re looking for a proactive and organised Medical Administration & Bookings Consultant to join our operations team. If you enjoy working in a fast-paced environment, managing bookings, and being the go-to person for clients, patients and stakeholders, this could be the role for you.

Why Join Us
Stable, full-time opportunity in a growing tech-enabled health company
Supportive and collaborative team culture
Exposure to healthcare operations and digital systems
Chance to build experience in coordination and stakeholder engagement
Meaningful work that supports Australians accessing care




Social activities and recognition program

About the Role

This is a customer service and service coordination role focused on managing bookings, handling enquiries, and liaising with hospitals, clinicians and patients to ensure a seamless experience.

You’ll be the first point of contact for inbound enquiries and play a key role in keeping daily operations running smoothly.

Key Responsibilities
Coordinate and schedule appointments using internal systems
Liaise with hospitals, referrers, clinicians and patients
Maintain accurate records and data entry
Provide administrative support to the wider operations team
Ensure bookings and service requests are processed efficiently and accurately

What We’re Looking For
Experience in customer service, call centre, bookings or administration
High attention to detail and solid organisational skills
Confident using multiple digital systems
Ability to manage competing priorities in a fast-paced environment
Skilled, calm and solution-focused approach

If you enjoy structured processes, speaking with a variety of stakeholders, and being part of a team that keeps services running smoothly, we’d love to hear from you.

📌 Medical Administration And Bookings Coordinator Blackburn
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📍 Blackburn