Opteon is seeking an experienced Operations Manager – Support to oversee offshore outsourced support operations and drive service quality for customers and valuation teams.
You will manage the performance of the offshore provider, establish service standards, monitor SLAs and drive continuous improvements through data and technology. Travel to Manila quarterly is required, with a commercially focused, hands-on leadership style.
📌 Global Offshore Operations Lead – Support Sydney
🏢 Opteon
📍 Sydney
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